Mount Florida Medical Centre glasgow

I couldn't tell you how good the doctors were as I didn't get that far. Unbelievably rude receptionist. I made an appointment to register and was told to hand in the form. Wen't last night and was met with this attitude. First she took the form between 2 fingers as if it were infected with something, let out a sigh then moaned "it's not even signed for a start". I asked for a pen and she gave me instructions on how to complete the form and told to come back with Photo ID, which I wasn't told when I called. There was absolutely no reason to make me feel so small. I know this sounds trivial but her general attitude was appalling. If you hate your job that much go & do something else. Now I'm back to square one looking for a surgery as I wouldn't register there if you paid me.

Having moved many, many times within the UK - this has been the best practice me and my family have ever been with. Dr Gallagher (and the team of doctors) is incredibly compassionate, caring and thorough. They give attention to detail, listen to everything with care and consideration. The nursing and admin staff are also very efficient, friendly and always welcoming. As any busy practice, if you don't have an urgent need you might need to wait a couple of weeks for an appointment, but they have always seen us or called us right away if there's been any issues with our baby. I can't recommend them enough! Thank you for all that you do.

Do not use this practice if your healthcare is important to you. Having been diagnosed with a heart problem, the results were sent to my GP. This practice could not even be bothered to inform me about such life changing results. Everytime i call them, the reception staff are extremely rude. If only minus stars were available.

Rude receptionist and that’s being polite. I suggest investing in some training for her or finding a receptionist who actually has some people skills and is capable of being a helpful, respectful person.

Excellent Practice. Thank you

I've needed them twice recently and everyone I've spoken to has been lovely. If you go through their site with any issues, it's resolved the same day. Couldn't ask for a better service, especially given how long the waits are in the rest of the UK just now, or even just the rest of Glasgow. We're very lucky to have them.

I recently joined the practice and I have nothing but positive feedback for the medical centre. The doctors are amazing. Very thorough. I haven't felt rushed when having my appointments. Receptionists maybe stressed however I don't understand the negative feedback as given the online facility I have found this to be really efficient. I wouldn't let any negative feedback prevent anyone from joining this practice the doctors and health care work are amazing.

There is a bit of a sampling bias, most of the people reviewing have a bee in their bonnet about something and want to rant. It’s actually a decent practice. Sadly GPs everywhere are under great pressure.

Doctor's surgery does as it says. Offers friendly service, no complaints from my recent visit. In controversy to others I found the reception staff friendly and helpful. We must remember that staff are under enormous pressure due to the fallout from covid, as are most of the NHS. They have a very convenient window that allows you to pick up/ speak to them! Very handy!

Excellent experience with this practice. Thank you 😊