Micklegate Post Office york

Came here to return a parcel since the old branch at Lendal closed down. Expected a particularly slow service but was surprised at how quick my parcel was handled. Could do with a little bit of reorganizing in terms of selecting the packaging on the shelves but can't complain much. Staff were nice and helpful too.

I have used this post office on a number of occassions and have always experienced good customer service . Very handy for me to rather than having to go into town .

lovely man behind the counter. treated the parcel I posted with respect, and was so friendly and helpful. a really good experience for a tourist like me in york :)

The ownership has changed recently and I have attended on two occasions. It is obvious that the old management could upset some people. Whilst I agree there attitude was sometimes "OFF HAND" I think it was induced by financial strains and not contemptuous. The new owners deserve time to get matters back on track and my initial observations are that they are trying their hardest to put matters back on track.

The BEST small post office in the UK in my view - delightfully cheerful, completely efficient and very helpful staff - 5 STARS all round! Mr. Gautam and son Dhruv and family have taken over this local post office, and their cheerful and helpful attitude is a delight - although new to this post office in time they will perfect their systems and be the toast of Micklegate!

Rarely open but perfectly fine when it is.

I've been in here numerous times and each time I get served by a really, really rude woman. Why run a post office if you don't like working with people? Save yourself from being given dirty looks and rude words and go elsewhere. This will be my last visit to the micklegate Post office.

Good local post office with all services you would expect

The woman, who i assume is the owner as she's almost always there, is beyond rude. Absolute zero customer service or even a smile or a thank you - aka the bare minimum. I think particularly now when its such a difficult time its a disgrace that she's so cold and rude. Believe me, I would much rather be giving birthday/Christmas presents etc in person and not have to use the post office at all but obviously that's not an option currently. So to have to go in and deal with someone so unprofessional is a joke.

Best Post Office in York! Lovely staff, very helpful and efficient. They always go out of their way to help. Can’t fault them. I won’t go anywhere else. A big thank you from me for your continued help and support 👍