Mercure Manchester Piccadilly Hotel – manchester

Very good venue. Been here all week on a training course. Staff are very friendly and welcoming. Very clean hotel in the heart of Manchester. Will be definitely coming back once Covid has died down for a weekend break.

Well placed being right on Piccadilly Gardens. That's probably the only good feature. Rooms are tiny and the walls are very thin so if you have a neighbour talk at a regular volume then you're not going to sleep. Took a few attempts and even a room move to where we had no joining rooms to have a decent sleep.

From entering the building after a bad experience elsewhere i was welcome with a smile them the guy on the desk Dan was super nice and sound followed by his manager Wes coming over to make me and partner feeling we are in the right place! sorted us out parking and an upgrade can’t recommend anymore!! 5 star

The restaurant manager is extremely very rude. Some staff are day makers such as the reseptionist and the house cleaners. But the restaurant manager ruined my entire holiday with his rudeness everyday. The place is expensive to what it offers, it has a cheap design. Few of the staff and the location is all what this hotel about.

Great location, spotless and excellent customer service , friendly and welcoming.

Good hotel at the city centre Manchester. Rooms are clean and good, bed quality is also good. Have nice Restaurent with good city view and very wide open. Pick hour start from 7:30 till 9:00 am. Offers very good breakfast too. Employees are well mannered and helpful. Only downside of this hotel is elevators, during pick hour you may have to wait long. Room heating system could have been better.

Visited with my elderly Dad for a couple of days. Never stayed at the Piccadilly before. Hotel a little tired if I'm honest and probably three stars including heating in the room that doesn't seem to work properly. Upgraded my review to four stars based on Ibby on Reception and Lourna (I think) in the bar, both of whom were very welcoming.

Good location, meeting rooms had everything you need. Nice restaurant and plenty of fresh baked goods served between breaks. Highly recommend

Good points Hotel in Center so accessible Food OK Great views from Restaurant// Bar Bad points 2 x long black hairs in sheets of one of the beds A male had obviously stopped in this room before and Missed Floor around Toilet hadn't been wiped Disgusting Both Housekeeping !!! Sink badly cracked Beds moved I was trying to get in bed it moved so easily This is Not the first time my family have stayed here

Had afternoon tea at the hotel was excellent. Food great. Very relaxing and calming. Service really very good. Thank you Abbie.