Magenta Self Storage Oxford oxford

All inclusive (VAT+Insurance included), secured with a 24/7 16 cameras, moniterd at all times. Open 7 days a week as well as exceptional helpful staff members, I couldn't have asked for more. Would recommend to anyone and would use again personally without hesitation should the need arise.

Excellent, friendly service, the units were not quite what I expected, in terms of price and size , however I can't fault the efficient, welcoming service.

Exceptional staff. Very polite, accommodating and always willing to help. Have been a customer for over three years and would not go anywhere else! Plus the location makes it much easier to use the unit on an ongoing basis.

The staff were incredibly nice and helpful; the location is easy to get to and the storage was easy to set up too. Would definitely recommend it

Excellent storage facilities. Jeremy and his team were super helpful from beginning to end. Would recommend to anyone and would use again without hesitation should the need arise.

Very nice location not far from the city staff are helpful and professional the whole way through, rooms are clean with good access will recommend to friends thank you Magenta

5 Stars all the way for Magenta Oxford thank you for keeping mine & my friends belongings safe

We used Magenta recently found the service excellent the store was clean lots of trolleys to hand will use again if the times comes thank you !

RAT INFESTED OXFORD STORAGE I stored at magenta storage Botley Road Oxford from December 2019- May 2021 paying almost £300 per month for a unit on the ground floor AE7 and then AE9. This branch is absolutely rubbish for parking to access the storage , only one loading space available and the street is very busy with residents parking so little chance of parking especially at the weekend . After the first lockdown you had to phone when you got to magenta and ask them to open the door which is a ridiculous waste of time and makes no difference whatsoever in protecting against covid it’s just that the staff got lazy and found it more convenient to keep reception locked and the automatic door leading to the units closed until requesting opening by phone Storage units are shabby , old and extremely dusty/dirty , Magenta wanted to hike my monthly price even higher to over £300 even though I wasn’t getting value for money anyway , opening times were extremely limited to begin with 9-5 and shorter weekend hours , yet once covid hit they reduced them even more making it near impossible to access if you have a job ! I decided to vacate my unit and go elsewhere as the price was becoming extortionate and as I vacated my unit we found that our belongings had been damaged by rats , our boxes etc had been chewed through and there were plenty of rat droppings around ( the whole of magenta has poison boxes scattered around all corridors so there is obviously a known problem ) I have photo evidence of this . On discovering the rat droppings and damaged belongings I informed the man - whom I presume was Jeremy as he is the one who sends all of the emails and is always sat at reception , he came to look at the droppings and his response was simply “oh yeah” that’s about all he could manage !! No apology no refund or compensation offered for damaged goods etc , shocking rubbish service especially considering the monthly fee I had paid for a year and a half . I would advise avoiding Magenta and using a better storage company with proper opening hours and better access , Magenta is not worth the money and their customer service is non existent .

Magenta botley road excellent storage center, easy to use with friendly staff with good advice on storage options for long & short term use good prices on boxes, plenty of trollies for transport to the unit, drive up loading area, nothing is to much trouble just ask at the reception thank you guys!