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Chris Atkins
5 Google Rating
Helpful staff
Helpful staff
Lloyds Bank located at 15 High St, Bristol BS9 3DA, UK Book an appointment or need answers to a question, please feel free to contact us by phone 0345 602 1997
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Need to know more about this business, please call us during business hours or visit our website and can get more information – of Lloyds Bank by http://www.lloydsbank.com/
5 Google Rating
Helpful staff
2 Google Rating
Not a great experience me and my mother had at this bank today. We came in to pay a bill into another country. The staff member their seemed inexperienced, kept asking us for details, address, name, ref number to recipients?! etc. It was all explained on the letter I gave her at the beginning?! I don't work in the banking world myself so I would not know these specific technicalities myself! She seemed to want to hurry us away, she seemed disinterested in what we wanted help with and therefore didn't care in what we wanted help with, she was a bit brusque and not friendly, as well as a bit bossy, antagonistic, and also lacked clarity in explanation, seemed relatively inexperienced, not good customer service! To be honest the time before though was very good. We had a different staff member before, who was considerably more friendly, courteous, congenial and well mannered, with good customer service skills etc., depends who you see really. If we need help next time, we hope we don't see this one again!? We'll probably go to another bank. Also she had to pay an 'unexpected' £9.50 charge for the use of this service!?
1 Google Rating
personnel evaluation 0
5 Google Rating
Whenever I go into the bank the staff are always helpfull
5 Google Rating
Carry their self well smart in their uniform and of good manner.
5 Google Rating
Good experience.
3 Google Rating
I no longer use this Bank
5 Google Rating
Very friendly service
5 Google Rating
Helpful staff