JJB Motors york

Took my car to JJB motors after going in a chatting with the staff to get the feel of the garage, at this point I felt good about the place so booked my car in to have the bushes on the front replaced with powerflex black series (supplied by myself). After 4 days of them having my car i got told it was ready for collection. To be told when I got there that they haven’t done all my bushes. The one good thing about it was that they picked up it needed new cv boots again I supplied them while it was there. I’m picking my car up the bill then totalled over £1200. I then took my car to another garage a couple of weeks later to have the rest of my bushes changed over. The other garage charged me £120 plus sorted out a problem with my drop links being fitted wrong from when JJB done there half of job.

Had 2 engine mounts fitted at JJB last year to my Audi A1, quote came out at very similarly priced to a main Audi dealer in York but the guys at JJB seemed like nice people who were knowledgeable about cars so got the work done at JJB instead. Turned out I had a knocking noise after a week/2 weeks of the engine mounts being fitted - I wrongly assumed it was noise from an exhaust that had also recently been fitted elsewhere and that perhaps the exhaust was just hitting the cut out. I wasn't too worried about it so just let it be. Unfortunately I was wrong - a year past in which I did 3-4000 miles. I had the same noise, except much more noticeably. It was something that was flagged up at my most recent MOT. I contacted JJB who have seen my message asking for advice about what to do and no one has replied. I had another mechanic look at it and the two engine mounts I had replaced were both apparently completely shot - 4000 miles after I had them replaced the first time, it was likely that they were never properly fixed in the first place. Very disappointed and cannot recommend getting work done here. If I had gotten the work done at a main Audi dealer I would have been able to go back to them and had the work repaired under warranty. Instead I am left with a garage who seems want to forget they did the work.

Had my 420D msport serviced, had a great experience and they seemed extremely knowledgeable and nothing was too much trouble. will definitely use again!!

Ignore all the fake 5-star reviews, many of which Google have already removed. Look at the detailed and genuine 1-star reviews from people who have actually tried to get their car fixed at this place. They charged me over £1000 to replace suspension parts, charging dealership prices for the parts themselves. A few months later and the parts are already failing, because they appear to be cheap third-party copies. Together with vague and inaccurate labour costs and bad communication, do yourself a favour and go somewhere else.

Had a revo map put on my car here. Quick and efficient. Was able to answer all technical queries I threw at them where other garages try to wing it by making stuff up. I like to set garages traps like this to find out the quality of not just what they do but what they say too. Happy to return.

Great guys at jjb! Brought my car here for a few bits doing. Sent me pictures along the way as I asked for. Recommend these guys to anyone. Sure to take good care of your car. Even vaccumed and washed the car afterwords. 5*