Howdens – Leicester City leicester

After thinking about my original score for Howdens. I have decided to increase it to 5 stars. My initial score of 4 was based on the price of goods I purchased which in comparison to other places it seemed expensive. However, none of the other places I visited or looked at on line were as pleasant, knowledgeable or as helpful as the staff at Howdens. It is sometimes worth paying more for the above as it makes the customer feel valued. Well done Howdens.

Highly recommend! Aimee who designed the new kitchen; she listened, made very helpful suggestion, and provided a great visualisation. I am very pleased with the result and the fitters were happy with the carcasses and fittings.

Friendly and helpful staff. Not visited this store but spoke to their staff over the telephone regarding another issue unrelated to the products/service they provide and they assisted as much as they could - thank you!

Very helpful team, especially Richard and Keir that dealt with my case directly. Ran through everything I needed providing a lot of information, helped to plan and organise it all and created and showed a good visualisation of what my kitchen would look like! They were available at each point I needed and we're happy to help ammend/adapt things as we went along! They were really helpful with materials to use and accommodated my price range really well and helped me out a lot! Quick delivery and availability of materials also as most things they have stocked. I would most definitely use again for future kitchen requirements and would also very much recommend as the team really gave the feeling that they cared and there to assist! Great customer service!

Aimee over sold to my mother and were very quick to speak to her in a threatening manner when she spent over £5000 with you. I haven’t even started and will request the complaints procedure. Hopefully you will read this as you never answer the phones! Poor quality of flooring and just a shambles of a company!

We needed a new seal for our oven so my hubby went in to ask about a replacement. They weren't very helpful to say the least. Told him he would have to contact the branch we got it from. My hubby explained that the guy we got it from bought it from Cardiff as was a better deal. They then said he would be better off buying a whole new oven as our model would now be discontinued. All of this without checking stock. Low and behold we found one with no effort on amazon. Thanks guys for all your help and saving us a fortune