Hammonds Fitted Bedroom Furniture cardiff

Incompetent - rang me up last minute and cancelled a booking where I had spent a week working to get parking permits (which I had also paid for). At following booking am told (a couple of days before, by which time I was rebooking parking permits at further costs) that materials to be delivered on a day I was not there (as I had advised the sales agent when she had dealt with the original rebooking). V incompetent sales agent - Jodi - who refused to escalate a complaint as she said she was the most senior person there calling me and when I complained that this was just not going to work she said I would be liable for 75% of cost if tomorrow cancelled. V Threatening and inappropriate and I thought this was a decent firm. Do not use them - Sharps' customer service a thousand times better and should have gone there.

Greeted in the llantrisant showroom by Elaine. Extremely helpful and efficient.. Explaining the details of their sales process from home visit to quote. Booked in for January thanks to Elaine Looking forward to it..

Friendly, personal and professional service. All staff were attentive and patient (I am not very good at making decisions). Beautiful furniture and cannot wait to have it installed.

Met by A lovely lady Marian and her assistant Elaine. Really helpful and friendly. Picked our bedroom with the help of the representative Ken. Lovely lovely man and likes dogs 🐕. Whats not to like!

We were met in the showroom by Marian who was very welcoming and gave us an overview of the range of different finishes and colours available within the collection. We had a good look at all the displays and Marian answered all our questions about the different options. We were asked if we would like a no obligation design visit to establish exactly what we needed and an idea of cost. This was arranged for a few days later. Marian was very knowledgeable about her product and we found the showroom experience very helpful to decide what we wanted. Thank you Marian.

Elaine was very helpful with a query that I had about an installed bedroom. She acted very promptly and very professionally.