Hamilton & Inches edinburgh

Fantastic service from both Sarah and Danny. Really appreciate their help with the purchase. Can't rate highly enough.

I bought a sought after Patek Philippe 5711 from Hamilton and Inches in 2015. I received excellent service from Kevin Williams who had unfortunately left the company. I was on list for few other watches. Once I spoke to Danny Mitchell for an update, he said he would get back to me but never did. I spoke to him again in July and he asked me the question whether I was a "good customer". I didn't understand what he meant by that. Did he mean that I had to buy non Patek watches/jewellery in order to get a PateK?. He also said the list does not operate chronologically and he had to vet customers as some people sell watches for a quick profit. I found it insulting as I own 7 Pateks and still have the 5711 I bought in 2015. I wound not recommend Hamilton and Inches if some one is looking to buy a Patek Philippe wrist watch. There are plenty of other family owned jewellers in North/North West of England would happily sell a customer a Patek Philippe watch.

The best jewelry store in Edinburgh and likely amongst the best ones in the whole UK.

Very happy with the service provided. I will definitely use Hamilton and Inches in future - an absolute delight to deal with.

Best possible service! Specially in the Rolex room.Their in house watch technician is one of the most knowledgeable and passionate technician I have come across in any store in any country..highly recommend!!

Excellent establishment with a particularly impressive watch department. All staff highly professional, knowledgeable and friendly.

Wonderful experience from start to finish, Robert was a gentleman throughout and my wife was over the moon with her Oyster perpetual for our wedding anniversary! I also purchased a gold and steel datejust 41 which was unexpected but I am in love with my new watch. I Can’t wait to return to Edinburgh to buy more watches from Hamilton and inches. Classy Business with a beautiful showroom!

I would like to thank Sarah for making my purchase with Hamilton and Inches a pleasure. I would have no hesitation in recommending, and i would certainly go back

Great service from Danny. Thanks again.

Really poor service. Ordered a Rolex in the shop and had no communication whatsoever after 6 months. Went across the road to Laing's, ordered the same watch and got it within a month. You expect better when you're buying high end brands.