Greenford Avenue Family Health Practice london

Many of the reviews I have read obviously belong to the rude patients I have encountered at the surgery. Demanding, rude and expecting priority over everyone else. My experience of this Practice over many years has been excellent. At present with the Covid restrictions, the Practice still offers face to face appointments when required, manages to provide a good telephone system for phone appointments and adheres to the necessary cleanliness guidelines. It has been a difficult time for everyone and I consider the arrangements here have been more than acceptable.

Poor communication between Gps - receptionists - patient. Some of the reception staff are incredibly arrogant, opinionated and deeply unhelpful. One star is one to many.

the doctors would rather just treat you over the phone and have been known to misdiagnose - go elsewhere if you can - receptionist staff are wonderful and helpful

Absolutely friendly atmosphere and perfect service. Thank you that you treat not only online during the virus.

I've had 3 appointments this month and all of them were late. Three different doctors / nurses, each appointment the earliest on the day. If they're late for the first visit what about the rest. People get booked for 8.30 am, naturally come even earlier to do appropriate precedings and then queue outside in the cold because they don't open the practice till a few minutes past 8.30. Adding to that an appointment I made online which was changed the day before.