Jenny H
2 Google Rating
you get 2 points for being polite. you loose 3 points for not listening to what I asked for and then
you get 2 points for being polite. you loose 3 points for not listening to what I asked for and then providing less than average services and over charging me. I have been to you twice first time I requested the foot spa you used a bucket of water as my spa. I asked for cupping. this lady spoke in a different language to her friend in next cubicle through the whole treatment. Very distracting. not providing a half hour as requested. However charging me the half hour. the lady who could not understand English so didnt know what I was saying or cared. Today I came again I asked for an hour massage and some cupping. we agreed on 80 mins. I asked for back neck and shoulders. the cupping got done during my massage and I got just under 60 minutes in total. My neck shoulders not worked on however a half an hour on my legs, which I didn't request. my cupping lasted 15 minutes max. There was no sequence to my massage just touching a few pressure points. Again you tried to charge me for 90 minutes when I got less than hour in total. 70 for the massage and 30 for a half hour cupping. I was not told you would be shortening my time or asked if that was ok. instead my massage stopped to do cupping. very disappointed that you are not caring about your customer and think I will return after being treated like this twice. it was quiet deceitful and very unproffesional. remember we can leave reviews and I do not return
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