Very average! I was holding high hopes for an experience that never happened. We booked Gilbey's for
Very average! I was holding high hopes for an experience that never happened. We booked Gilbey's for lunch on a Monday. On entering the restaurant we were ask if we booked. After giving our name we were pointed from the bar to our table "you're over there". The seating was cramped and table too small to hold any amount of drink or food. The staff seemed not to care about the struggle we had getting seated and made no effort to help. My wife was left sitting on her coat and my coat kept falling on the floor. I had to ask for somewhere to put my umbrella. My wife ordered an £11 cocktail which came in a plain champagne flute with no garnishing and looked very ordinary. Food service was rushed. We were offered bread while we waited for our starter and before we had even taken a bite of the bread our starters were brought to the table. When the mains came the plates were literally thrown on the table and my wife's almost toppling off the table. At no point of our visit were we asked how the food was and at no point asked if we wanted more drinks. The restaurant was not busy. This was proved by the staff standing around at the bar playing with their mobile phones. We got the bill and found we were charged £2.50 for two small slices of bread and a service charge which on reflection we should have disputed. To sum the experience up. The service was less than satisfactory. The food was very standard and no different to your average pub meal. Over priced and did not deliver on expectations. Such a shame that other establishments do a better job but do not get the recognition.