Four Elms Medical Centre located at Pengam Green Surgery , Sterling Close, Ffordd Pengam, Pengam Green, Cardiff CF24 2HP, UK Book an appointment or need answers to a question, please feel free to contact us by phone 029 2048 9292

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Need to know more about this business, please call us during business hours or visit our website and can get more information – of Four Elms Medical Centre by http://www.fourelmsmedicalcentres.co.uk/

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Four Elms Medical Centre cardiff

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Mustafa Ahmed

1 Google Rating

Very rude receptionist never I have been rude reception like this. very bad girl I wish never I see

1/ 5

Very rude receptionist never I have been rude reception like this. very bad girl I wish never I seeing again

Mike Free

1 Google Rating

This has been my doctors all my life and I try to use it as little as possible. Today was a day I wa

1/ 5

This has been my doctors all my life and I try to use it as little as possible. Today was a day I wanted to use my doctors, I called to book an appointment to be told that “appointments open from 8:30am tomorrow” and that it’s first come first serve. Abysmal service and I shall be changing my surgery now due to this. This is the reason people end up going to the hospital or a&e instead...

lynn Ghenimi

5 Google Rating

Lovely receptionists lovely Drs I'm happy and recommend them.

5/ 5

Lovely receptionists lovely Drs I'm happy and recommend them.

Claire

1 Google Rating

My daughter has an ongoing pain in her stomach alongside other symptoms both doctors and reciepionis

1/ 5

My daughter has an ongoing pain in her stomach alongside other symptoms both doctors and reciepionists have treated her horrendous because she gets emotional avoid this surgery at all costs .

Kayleigh Brooks

1 Google Rating

Four elms has to be the most shocking surgery ever. You cannot make appointments in advance it's jus

1/ 5

Four elms has to be the most shocking surgery ever. You cannot make appointments in advance it's just call on the morning at 8.30 I call non stop from 8.27 onwards and the phone is always busy it's just ending one call an calling them back non stop 100+ times on an average morning! I've also been told that if your on the doorstep at 8.30 they will boom you in there an then my son was in need to see a GP today phone was engaged as usual but I kept trying as I walked to the GP to get one at 8.30 like i was advised I arrived at 8.35 no-one was at the desk and surgery was dead not a single patient insight? So please explain to me then how I was told all appointments were gone 5 minutes after surgery opened whilst I was in the phone que as well as I walked there.... NOW I tell you what I think happens the receptionists book all there family in the appointments to save them having to go through this it's an absolute JOKE that's what I've heard anyway! An to top it off I stressed how poor I think there system is to be told they only have one doctor on!!! Well four elms you need to pull your fingers out of your arses then! You are a bigger surgery than Tongwynlais which is in a small village YET they take appointments and have 2 doctors working to get through ill patients

RSM

1 Google Rating

The absolute worst honestly. Never been able to get through and once I am it rings for over half an

1/ 5

The absolute worst honestly. Never been able to get through and once I am it rings for over half an hour for it to only end. Was told to come in at 8:30AM to guarantee an appointment on the same day. I went in for them to put me on a waiting list to be seen. Still haven’t been called back. Ridiculous. Cardiff Royal Infirmary are even worse.

Mark Sutton

1 Google Rating

Over 100 calls made. Cant get through. Then when you do. Rings for near half hour. For them just to

1/ 5

Over 100 calls made. Cant get through. Then when you do. Rings for near half hour. For them just to anwser and hang up on you. P*ss pour service.

hayleywaley1

2 Google Rating

Drastic improvements needed at this surgery. On Monday 27th September between my personal and work p

2/ 5

Drastic improvements needed at this surgery. On Monday 27th September between my personal and work phone I tried calling for an appointment over 500 times! 3 times I 'got through' only to be then cut off. The Dr's are great and very personable. I called today (8th Oct) and the phone rang for a solid 30 mins before anyone picked up. There was no 'sorry to keep you waiting' and receptionist had the cheek to say 'if they call back, may sure the line is free'. I swear they just let the phones ring and ring in the hope that the other surgery will pick up. It wouldn't be so bad if there was a queuing system telling you where you are in the queue. Tried to register for My Health Online but the surgery is not on the list.

Shkar shkar Shakr shkar

1 Google Rating

00000 rubbish and very rude reception staff, they need some one famous them ....., the worst GB in

1/ 5

00000 rubbish and very rude reception staff, they need some one famous them ....., the worst GB in the world

Al Lewis

5 Google Rating

Reception staff have been amazing,I had a terrible accident and they were so accommodating,helpful a

5/ 5

Reception staff have been amazing,I had a terrible accident and they were so accommodating,helpful and understanding. I've been with same doctors for 40 years. New phone system isn't great but can't have it all. Thanks and highly recommend.

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  • Sunday02:30 PM - 06:00 PM
  • Monday02:30 PM - 06:00 PM
  • Tuesday02:00 PM - 06:00 PM
  • Wednesday02:00 PM - 06:00 PM
  • Thursday02:00 PM - 06:00 PM
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