EH Dental Care edinburgh

The dentist is efficient. The work is tidy, and pain minimal. Post-appointment concerns and patient care were addressed appropriately. However, the managerial aspects of this practice I do not care for. Two needed procedures were broken up over three appointments, which was not a good use of my time. Reception staff seldom answered the phone when I called. And I needed to continue calling rather than have an efficient response to a message that I had left. Additionally, after spending more than an hour in traffic on two buses to make an appointment, I was scolded like a child for being 9 minutes late. Then I was informed that next time there will be a £20 fee if I am late. Ironic because at my previous appointment I waited several minutes for the dentist, and also frustrating because I had called earlier that day to both hopefully reschedule, and also to inform them that after some changes to my personal schedule that it was difficult for me to get to that part of town for my appointment. I felt very disrespected and that my efforts made to benefit everyone’s time we’re ignored. In a city with many dentists to choose from, I would pass this one by for one more accommodating and professional.

This is a fantastic and professional dentist practice. I have had multiple fillings carried out by Melissa Manson and she was professional, courteous and considerate throughout. It has significantly reduced my anxiety of going to the dentist as a result and I am very grateful. Thank you

Friendly dentist although I unfortunately can't remember her name. Gave a good scale and polish, which is what I look for in a dentist. The receptionist seemed a bit panicked as she was on a call when I came in and didn't seem to know what to do but they were recently opened so I suspect that was teething problems. Another benefit is the opening hours - excellent and there's no need to faff about with getting time off work because they're open late and at weekends.

Excellent care & result. Very friendly, professional team, who couldn't have been more helpful.

Had an appointment today for my initial check. I couldn't have picked a better place to go to and I am pleased with the service I received here. Louise Kelly took care of that while I was there and I'd like to thank both her and the whole team from EH Dental Care for being so professional and helpful. I definitely recommend and I am actually looking forward to going back and allowing them to take care and do what needs to be done about my situation.

Again so happy with Melissa and her assistant, they're obviously professional but also extremely kind. They go the extra mile wherever they can. Looking forward to taking my daughter to her first dental appointment next month.

I had several fillings that had to be done! Not only I have received a very quick appointment from the friendly ladies at the reception, but I also experienced the best service that you could get from a dentist. I was treated by Dr. Helen McEldowney, an extremely talented and highly professional dentist. The work that she and her assistants have done, is amazing and was a total success. Dr. Helen McEldowney is a fantastic dentist! She is very friendly, explains every step thoroughly and always works towards the best result possible. She is even able to save a tooth with her special technique to avoid a root canal treatment. This was by far the best experience that I ever had with a dentist, and I highly recommend Dr. Helen McEldowney and this Dental Practice to anyone!

I would like to ask apology my previously reviews. I have been rude no excuse. It is happened because of some miscommunication and misunderstanding, but I asked apology from the dentist and the manager too and I hope we can moving forward. I have been today again and Dr. McEldowney was really nice and professional, we had a chat and I hope we cleared this and she will treat me in the future. Apology again and thank you

I was so impressed by EH Dental Care, they rung me up a week after I'd left my details and registered me as an NHS patient, offering me an appointment as there'd been a last minute cancellation. Dr. Melissa Manson was incredibly friendly, as were the rest of the team

My dentist Conor McCloskey one of the best. Nice person and awesome dentist 👌 thank you a lot. Very satisfied.