Conran Medical Centre manchester

I'm really ill and can't always call first thing in the morning and can't get a appointment. Also they didn't tell me about negative test results until I went in to see a doctor. Bad surgery!

I cannot fault the surgery. I have been with them for near on 40 years. I have seen many staff changes, but they have always looked after me and my family extremely well.

Really upset after being told before off thev receptionist "if it was urgent you would take it " I've been trying to get an appointment for my 10 year old for a rash on scalp, every time I ring its 2 weeks wait, I'm told to ring at 8am for an emergency appointment, which now it is getting worse and I'm worried her hair is falling out /its thining, so I rang st 8.05 expecting to be given a call back by triage for an emergency morning appointment, but was told come in at 4.45 , I have am appointment at children's mental health with my other child that clashes, that I fought for 2 years to get, I said I couldn't make it and the receptionist said "if it was an emergency you would " This I felt was rude and judgemental I expressed that I felt that she was suggesting that I was being dishonesty about the nature of my daughters need to he seen . Not ones did she ask me what the problem was . I feel that this doctors is over booked /not able to meet the demand of "normal appointments " then my illness or children's becomes an emergency because I've ovee the counter medicated for 2 weeks , tried to get am appointment for 1 week and no say cam wait another 2 weeks that's 5 weeks I feel staff should pause before behaving in a ride judge mental way , saying things like she did is a behaviour and I dont think its acceptable behaviour for anyone to speak to othees in a judgemental way, let alone doctors receptionist, I suffer from anxiety and currently going through some difficult times, when I ring "people who are supposed to help me and my children " I expect to be spoken to compassionately! Also If by 8.05 , in the space of 5 minuets all the emergency appointments are gone this shows that there is a problem that needs addressing ! I will have to take my daughter to the drop in at ancoats to be seen today because I cant wait 2 weeks /or succeed on getting an emergency appointment!

I’m not happy at all I think I have to change the doctor soon

I've been with Conran Medical Centre for 28 years and I've always been mostly happy with it. There have been changes in the last few years that don't always come across as positive. One of these is the triage system where the nurse phones you back when you need an appointment to discuss the problem to see if you actually need to see the GP. I don't like this system because it fosters a feeling of mistrust and makes you feel like your faking your problems. It also frustrates me because I have health issues and I know my body so when these health issues cause me problems I know, and I know the treatment I need but yet I'm made to jump through hoops to get it. But overall it is a good medical centre and I'd be reluctant to go elsewhere. I do wish Dr Bhishma hadn't retired though.

Receptionists are awful and rude the only reason I stay because some of the doctors are actually good

This doctors is a joke waiting for a appointment for over 2 weeks, had a chest infection got told to take paracetamol haha had to go hospital for tablets then gets told off hospital need to be referred but they don't listen don't care about your needs or nothing had to phone the hospital again and they said to make a complaint and to change my doctors, I will be doing that straight away never ever would I recommend this doctor for anyone or any thing

The building is ok. Loads of staff walking around but little sign of much work being done. One medical room constant but others less so. On the face of it looks like very little being achieved.