Chiltern Doors located at 960 Capability Green, Luton LU1 1UD, UK Book an appointment or need answers to a question, please feel free to contact us by phone 01525 600118

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Need to know more about this business, please call us during business hours or visit our website and can get more information – of Chiltern Doors by http://www.chilterndoors.com/

1 Review for Chiltern Doors luton

nicjmc1

1 Reviews

COMPANY BLOCKED ME FROM LEAVING FEEDBACK ON FACEBOOK

1.0/ 5

***PLEASE BEWARE: TAKE THE MONEY AND RUN OUTFIT *** I had work done back in February 2021 and 10 MONTHS later an issue has still not been resolved. At the time of installation they told me that an item was damaged and they needed to order another, return and refit. After several months I called and was told that they were still waiting for the replacement. After several more months went by, I called again and was basically told they were confused as to what part needed replacing and someone would visit to check, but after waiting in for them, no one arrived. They have since ignored any contact from me so I sent not one, but TWO emails explaining that if they did not respond within 7 days, I felt I had no other option but to take the matter to trading standards and leave negative feedback. Obviously they did not respond to either email! I’m extremely disappointed as initially they appeared to be a reputable company and I was happy with the service provided. Please note I have since become aware that they have used my email address to block me from leaving feedback on Facebook, how many other people does that happen to!?

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Book rating: 1.0 5 1

Google Review

Note: these reviews will not count in overall rating.

Natasha Major

5 Google Rating

Recently contacted Chiltern Door, with a front door emergency. Within hours they arrived at my home

5/ 5

Recently contacted Chiltern Door, with a front door emergency. Within hours they arrived at my home to quote on a brand new stylish and stunning front door. Within a week it was all fitted, so happy with my stunning front door, I helped design myself and their prompt and polite service. When my garage doors needs replacing I know who will be the first people I contact, they are definitely value for money. Would definitely recommend them to my friends and family, and to anyone who reads this. 5 stars all the way

Nathan Needs

5 Google Rating

Friendly knowledgeable staff who clearly take pride in their service and work. The process from star

5/ 5

Friendly knowledgeable staff who clearly take pride in their service and work. The process from start to finish was made so easy and I'm so chuffed with the quality of my new doors. Thanks guys!

Amreeka Cheema

5 Google Rating

I could not be happier with my garage roller shutter as well as the front and back doors to my house

5/ 5

I could not be happier with my garage roller shutter as well as the front and back doors to my house. Thank you for having the time and patience with my very particular colour and style preferences. Lui, you are an absolute star! So helpful and polite. You made this easier than I could have ever imagined. The fitters kept the area clean and tidy while getting the work done in a timely manner - such a good experience using Chiltern Doors, I would highly recommend! Thanks again! :)

Graham Davis

5 Google Rating

Very pleased with our new roller shutter garage door. Great quality and simple to use. Lui has been

5/ 5

Very pleased with our new roller shutter garage door. Great quality and simple to use. Lui has been very helpful throughout. The fitters were extremely professional.

Amy Waller

5 Google Rating

Very pleased with our door from Chiltern Doors as ours was rotting away. Lui was very helpful from t

5/ 5

Very pleased with our door from Chiltern Doors as ours was rotting away. Lui was very helpful from the beginning to end and kept our budget in mind. The two guys who installed the door were also very friendly and answered any queries we had. Would highly recommend!

shoaib ahmed

4 Google Rating

Pre sales, measurement and installation went smoothly. We were very happy. However, a short time aft

4/ 5

Pre sales, measurement and installation went smoothly. We were very happy. However, a short time after door settled into its place there was an issue with misalignment when locking. They were very helpful and addressed it promptly. Had another issue, that too was resolved... eventually. Both times their fitters were amazing and made sure we were happy before they left. Another very happy customer.

Laurence Henry

5 Google Rating

Really great experience with this company. We purchased a composite front door to replace a single g

5/ 5

Really great experience with this company. We purchased a composite front door to replace a single glazed, wooden door. Really friendly, and helpful during the sales process as you'd expect, but aftersales was just as good. Managed to fit me in at short notice. The fitters were tidy, friendly, and helpful, and the aftercare was great with the team making sure we were happy with everything too. Happy to recommend.

Geoff histon

5 Google Rating

Myself and my partner selected Chiltern doors for our sliding patio door to be replaced. We moved in

5/ 5

Myself and my partner selected Chiltern doors for our sliding patio door to be replaced. We moved into our property 19 years ago and it has done us well. It was becoming hard to use and very cold in the winter. My partner invited a young man called Ethan around who was not pushy and very informative. Last week Paul the installer with his Son Harry installed our new door. We are very pleased with the new door, It has made our kitchen much warmer. Attention to detail with all of the finishing off must I add. It was a pleasure. All the best for the future. Geoff.

Gabriella Pitsillides

5 Google Rating

Brilliant service from Chiltern Doors. I looked around at a lot of companies when choosing a front d

5/ 5

Brilliant service from Chiltern Doors. I looked around at a lot of companies when choosing a front door and found Chiltern's prices competitive and the company had good reviews. Atom was excellent at helping me find exactly what I was looking for, responding quickly to messages and going above and beyond to keep me updated. The door arrived earlier than anticipated which was a bonus. The team fitting the door were very professional they arrived at 8.30am and were all finished by 10.30am, it was super easy and quick, no mess and no stress at all. I am really pleased with the door, I would definitely recommend Chiltern Doors. Thank you for all your help. I love my new door!

Chris Bailey

5 Google Rating

Today, Lewsey Pentecostal Church has its front doors replaced by the team at Chiltern Doors. we expe

5/ 5

Today, Lewsey Pentecostal Church has its front doors replaced by the team at Chiltern Doors. we experienced first class services all the way. The Installation Team arrived on site on time, they made a very complex job so easy, clean and tidy.. No mess left.. Great team, brilliant customer service & quality!!!

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  • Saturday08:30 AM - 08:00 PM
  • Sunday08:30 AM - 08:00 PM
  • Monday08:30 AM - 08:00 PM
  • Tuesday08:30 AM - 08:00 PM
  • Wednesday08:30 AM - 08:00 PM
  • Thursday08:30 AM - 08:00 PM
  • Friday08:30 AM - 08:00 PM
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