Cardiff Royal Infirmary located at Glossop Rd, Cardiff CF24 0JT, UK Book an appointment or need answers to a question, please feel free to contact us by phone 029 2049 2233

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Need to know more about this business, please call us during business hours or visit our website and can get more information – of Cardiff Royal Infirmary by http://www.cardiffandvaleuhb.wales.nhs.uk/CRI

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Google Review

Note: these reviews will not count in overall rating.

NC DW

1 Google Rating

Rang OOH over weekend because my ankles swelled to twice normal size.. Pain unbearable, asked for an

1/ 5

Rang OOH over weekend because my ankles swelled to twice normal size.. Pain unbearable, asked for anti inflammatory.. was informed that I had caught the sun. I explained that I could not have caught the sun, due to anxiety and agoraphobia which keeps me indoors 24hrs everyday. So pretty much impossible! I know my body! Thank you so much for mis-diagnosing me, I am now in excruciating pain I have not slept & unable to walk! You made me feel rotten and failed in your duty to care.. Well you will be seeing to me in 2hrs time. And I’m not leaving until you do your jobs properly & I would appreciate a formal apology

Peter MacCabe

5 Google Rating

My 94 year old father attended an appointment in the Podiatry dept and was seen by a lady called Hel

5/ 5

My 94 year old father attended an appointment in the Podiatry dept and was seen by a lady called Helen on 11th February 2019. He was utterly delighted with the service, almost instantly seen and was treated with patience, respect and the utmost professionalism. Thank you very much.

Joanne Saltfleet

1 Google Rating

Absoluetely appallingly treatment from this place as the receptionists are foul and the treatment fr

1/ 5

Absoluetely appallingly treatment from this place as the receptionists are foul and the treatment from the out of hours service I received was appallingly as well as I was spoken to rudely by one Of The nurses there when I was frightened and had called them for help as I was told that my problem was something I had to put up with which was most rude and unprofessional! Lesson learned I will never come here again unless there's no other options and problems can't wait until the surgery opens and it's a disgrace as they are there To Help you not be rude to you! It's not nice being spoken to in a rude way when you are frightened and sick and don't know what to do for the best and I didn't like to bother a and e as they get very busy so that seemed the best option as I was frightened and then they were rude to me!

Rosendo Pagulayan

1 Google Rating

Me and my daughter signed and submitted some registration papers back in February 2018. A photo copy

1/ 5

Me and my daughter signed and submitted some registration papers back in February 2018. A photo copy of my daughter's vaccine diary has been given to them as well. My wife and daughter came in yesterday May 24, 2018 as my daughter was having a fever but only to find out that we have no records with the surgery. The reception have tried to look for our papers but have found nothing. Someone must have thrown our papers in the rubbish then. They've even suggested that my wife must bring our daughter to Clifton surgery as my wife is registered there. Common sense people, Clifton surgery will not entertain them as my daughter is not registered there and they have no booked appointment. What happened to our registration papers???

Fabrizio Gulino

1 Google Rating

It is ludicrous that I waited 73 minutes on the phone for somebody to answer.

1/ 5

It is ludicrous that I waited 73 minutes on the phone for somebody to answer.

sunflowyr

5 Google Rating

Very nice and polite receptionist and staff. It is in a lovely building with some parking. Didn’t

5/ 5

Very nice and polite receptionist and staff. It is in a lovely building with some parking. Didn’t have to wait long at all, thank you.

Liam Jones

5 Google Rating

Beautifully lit up at night - gorgeous building

5/ 5

Beautifully lit up at night - gorgeous building

Oliver James-Flatt

5 Google Rating

Out of hours seems asolutely swamped this evening, thank you for your hard work and thanks for helpi

5/ 5

Out of hours seems asolutely swamped this evening, thank you for your hard work and thanks for helping me!

Jomijas Jomijas

5 Google Rating

Excellent experience

5/ 5

Excellent experience

Gabriel Rovníc ký

1 Google Rating

very unrofesional staff very rude

1/ 5

very unrofesional staff very rude

Show all timings
  • Monday08:30 - 17:00
  • Tuesday08:30 - 17:00
  • Wednesday08:30 - 17:00
  • Thursday08:30 - 17:00
  • Friday08:30 - 17:00

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