Camps Solicitors liverpool

This Company HAVE To be audited by SRA !!! This is shocking how many people got ripped off by them !!! They shuld not abuse position by taking unfair adventage of cilents. They should ensure that the service provide to clients is COMPETENT and delivered in a TIMELY MANNER !

Theres absolutely no way to contact them, I have money waiting to be sent from an accident however it's impossible to contact them ! Phones don't work and emails don't go through! They put the blame on coronavirus so they're hands are clean whilst people are waiting for their cases to be solved! Absolute joke

Happy

My claim was given to Camps Solicitors, I never once received a call from the 'Solicitor' handling my case to introduce himself. All communication was in standard template letter format. They sent the wrong witness statements to the wrong witnesses (GDPR breach surely!). I had to tell them that I had given them all of the information they requested and that the case could be progressed. I decided to take the first offer from the party to blame just so the matter would be resolved quickly as I didn't have the confidence that Camps would get this matter to a close quickly. The advice regarding taking the first offer was again in a standard template letter and when I called to ask for advice I was just then told the same information as on the letter by someone on the team (again not the solicitor). For a company charging £200 an hour you would think the solicitor would be in touch and make the matter more personal but nope. In the end the party at fault sent the full settlement cheque to myself rather than Camps so they hadn't received their 25% share, took them over 2 months to realise and then surprisingly I started getting phone calls (still not from the solicitor though)! I decided not to return the phone calls and wait for a letter and having received the letter I am shocked at the tone of it 'You are well aware we are entitled to these monies' and if I don't contact within 7 days my case will be passed to the debt recovery department. I will of course be paying my dues but if you are looking for a firm to deal with your PERSONAL injury case with sympathy, respect and make it feel personal I would avoid Camps at all cost. No support throughout the case and now been threatened with debt recovery.

Hi Guys didnt know how else to contact you guys at this time. I have recived an email from Michelle that I have tried to respond to. However my email keeps bouncing back every single day and I have even tried emailing your info email but my emails are not going through at all. Can you get your IT team to check this on your end so I can respond to an email regarding my case. I have also tried to email other people from the past for example Eileen and emails are still bouncing back for everyone. This is not a review this is a form of contact for the company; maybe you guys could invest in phones to work from home. It's very strange I dont understand how I receive an email but can not reply.