Bicester Hotel Golf and Spa located at Chesterton, Bicester OX26 1TE, UK

Thankyou for visiting http://www.bicesterhotelgolfandspa.com/, we value your custom and wish you a pleasant experience whilst visiting our page, please remember we are here to help should you have any questions or recommendations.

If you require further information, book an appointment or need answers to a question, please feel free to contact us 01869 241204

We acknowledge that from time to time business details change, if you notice any incorrect details on any of these listings please feel free to message us at your convenience and we will attempt to correct the errors quickly.

Need to know more about this business, please call us during business hours or visit our website and can get more information of Bicester Hotel Golf and Spa

We look forward to your future business Bicester Hotel Golf and Spa

Are you a business owner and do you want a free listing here or you own a listing? make sure that you claim this business and free listing, once claimed you will be able to amend the description and contact information and gain new enquiries.

Rate us and Write a Review

Your Rating for this listing

angry
crying
sleeping
smily
cool
Browse

Your review is recommended to be at least 140 characters long


Note: Data fetched from Google is temporarily stored and can change on latest API request every month. Bicester Hotel Golf and Spa – Oxford

Google Review

Note: these reviews will not count in overall rating.

Tommy Bwoy

1 Google Rating

Freezing room, rude staff and no complaint resolution. The air con was broken on a previous stay so

1/ 5

Freezing room, rude staff and no complaint resolution. The air con was broken on a previous stay so they offered a discount on my next stay (pretty cruddy resolution for a fundamental problem but I accepted it). I now needed to stay Bicester again (not something I have to do very often admittedly) so thought I would use my offer, called to book at a rate £157 they said they'd come back to me, the next day they did, but the best rate was now £205! Apparently I was lucky that they were even honouring the previous offer of discount despite the fact that I paid full price previously for a room with no heating in winter, then I had to have a maintenance man round in the middle of the night to give us an ancient portable heater, then got a terrible night's sleep, lucky me! In all honesty the spa is lovely, but the staff are in desperate need of some customer service training, complaint resolution training and social skills. My original complaint on check out was met with literally no response, just a blank expression from the member of staff at the time! When I then repeated the complaint to him, he said 'we'll fix it for next time'. My now current customer experience was a manager, who kept speaking over me on the phone and not really listening, expressing any empathy or looking for a satisfactory solution, 'those rates you called to take are gone now because we took so long to respond, so tough' basically! Doesn't look like they reply to bad reviews on here either; customer service and complaint resolution training would be great investment if anyone from the Bicester Hotel and Spa management team reads this... RESPONSE TO YOUR REPLY: missed the point again, exactly what I’ve come to expect from you. I don’t need to stay in Bicester another day, I needed the day I originally asked for at the price it was when I asked, you delayed it, the price went up, you expect me to pay the increased cost because of your delay. Funny that you continue to think you’re in the right.

Abi Jones

4 Google Rating

Went for a spa day and it was lovely, the treatments by Ella were wonderful and the facilities are e

4/ 5

Went for a spa day and it was lovely, the treatments by Ella were wonderful and the facilities are excellent. Shame that the music while getting treatments in Christmas songs and hymns?!? The reason for 4* review is that at lunch we were not offered drinks and our table was not cleared between courses meaning we had flies everywhere (outside dining). I would visit again for the spa without hesitation

J_p_p_21

4 Google Rating

A nice golf and spa hotel. Can also be used as a stay over when visiting Bicester Village for your s

4/ 5

A nice golf and spa hotel. Can also be used as a stay over when visiting Bicester Village for your shopping trips. Nice and friendly staff and good customer service too. The rooms need a bit of modernisation but they were clean and fresh.

Maria Adams

5 Google Rating

A gorgeous location, fantastic facilities including assault course and lake swimming. Amazing food,

5/ 5

A gorgeous location, fantastic facilities including assault course and lake swimming. Amazing food, friendly staff and very comfortable beds! Great spa and pool area. Highly recommended.

Christopher Whalen

4 Google Rating

The restaurant here is pretty ordinary and I wouldn’t choose to eat here again. I really like the

4/ 5

The restaurant here is pretty ordinary and I wouldn’t choose to eat here again. I really like the performance lake (outdoor swimming pool), which is 200m long.

Show all timings
  • Sunday00:00 - 00:00
  • Monday00:00 - 00:00
  • Tuesday00:00 - 00:00
  • wednesday00:00 - 00:00
  • Thursday00:00 - 00:00
  • Friday00:00 - 00:00
  • Saturday00:00 - 00:00

Your request has been submitted successfully.

Just Visits Top Stories
  • Things to do in Edinburgh
  • Edinburgh is Scotland’s compact, hilly capital. It has a medieval Old Town and elegant Georgian New Town with gardens and neoclassical buildings. Looming over the city is Edinburgh Castle, home to Scotland’s crown jewels and the Stone of Destiny, used in the coronation of Scottish rulers.

  • Things to do in Glasgow
  • Glasgow is known for its cultural heritage and the friendliness of its people. A vibrant city boasting a long-standing reputation for its live music scene, Glasgow is a former winner of the prestigious title of European City of Culture.

  • Things to do in Bristol
  • Bristol in the UK has plenty of famous sights & attractions to choose from. Find out the best places to visit in Bristol.

  • Things to do in Liverpool
  • Things to do in Brighton
  • Brighton is a seaside resort on the south coast of England that is part of the City of Brighton and Hove, located 47 miles south of London. Archaeological evidence of settlement in the area dates back to the Bronze Age, Roman and Anglo-Saxon periods.

building Own or work here? Claim Now! Claim Now!