Great hotel, lovely staff and food.
This was a last minute booking - myself, husband and daughter needed a break and were looking for a hotel which was near to the city centre, with parking and option of breakfast.
The Pavilion hotel met this brief, it provides free parking (they state this is on a first come first served basis but there seemed to be plenty of spaces), free WiFi, we had breakfast included and it is just a short bus ride into the city. The lady who took our booking was great, very polite - and we were given a complimentary upgrade due to there being 3 of us.
Although check in is from 3pm, we were advised we could park up, obtain a map from reception and then check in later - however, when we arrived, we were allowed to go to our room early as it was already ready, which was great as it meant we didn’t need to go to and from the city.
Reception staff very helpful, explaining best way to get into the city, on the number 7 bus which stops outside the hotel (if there are more than 2 people travelling, the £10 ticket gives to travel for the day instead of paying £4.50 each), highlighting what we might like to see and also pointing out the best shopping areas. Very helpful!
The room was very spacious, comfortable and clean, with traditional decor, large wardrobes and a lovely traditional dressing table.
Breakfast was great, with cold items, croissants, lots of seeds and fruit to choose from, plus toast etc as well as cooked breakfast. The cooked breakfast arrived very quickly (we had anticipated a delay due to arriving in the “red” timeframe) and was well cooked and tasty.
More than happy to recommend this traditional hotel to others and we will be back there next tine we visit York.