Autocraft london

The guy is a professional. Never tried to fix something not broken, never had any hidden fees or started fixing stuff and then had more things broken. Always straightforward with what the problem is, what's the cost, and all the risks in case you want to come back a different time. I take my car once or twice a year there the past 4 years.

This was a bit of a shot in the dark. I came to Peter without an appointment, needed my car attended to urgently due to an issue with my handbrake. Peter was amazing in giving me trust and confidence about his expertise with German cars, especially VW and Audi. He told me to leave the car with him and began his diagnostics. At every step he was phoning me to ask for approval before doing any work and kept me updated by even sending me photos. It turned out I needed a new handbrake and I thought the part would arrive the next day at the earliest (meaning another day out of the office). Petros worked magic to get the part the same day by actually going to pick it up himself. He then worked late to fit the part, reassemble my car’s dashboard and get me back on the road by the evening. I left his garage at 7pm with a huge smile on my face. By far the BEST garage in West London and the BEST customer service and expertise I have ever experienced from a garage to this day. Very impressed!!

Reliable, honest and price sensible! Peter is a very knowledgeable and capable mechanic. Highly recommended.

Great guy. I took a company car I had loaned to me that had blown a seal on a water manifold (new shape Mercedes c220 which has this part now buried deep in behind all sorts of other parts) he was very honest in the time it would take. Reasonable cost and did it at short notice.

Amazing service from experienced mechanics

I have been using these guys for over 20 yrs as always the service is amazing. Peter is always great and does a sterling job. Thanks for sorting out my latest problem. Highly recommend

Great service! Highly recommended

I would like to say a big thank you to Peter from AUTOCRAFT (HORN LANE) for his expertise and speed in repairing my 2 cars for the last 7 years+ .. From diagnostics to identifying complex problems in electronics I couldn't be more happy with his work. For my first car I needed a complete engine rebuilt and some other bits and bobs, time was pressing as I used that car for commuting, Peter went above and beyond to have it all done within 10 days (given that there are other cars waiting / worked on). As for the second car we've changed suspension, worked on clutch/flywheel and again I can say that the work was immaculate. Autocraft (Horn Lane) is definitely my go to Garage for any repairs. Highly recommended! Thank you Peter.

Can't say enough good things about this place. Top quality work throughout, great communication and transparency AND a fair price. Can't really beat that. My car has never felt better. Definitely will be a returning customer. Many thanks again Peter and Co.

Great service, honest upfront pricing and expectations set. Thank you