This hotel has great potential as it’s in a perfect location, however they really miss the mark on many things and don’t quite make it even for a 3 star rating. The rooms are very worn and old. The bed I slept in had questionable bugs on the sheets. The food served in the restaurant gave me the runs not even an hour after I’d eaten and considering I hadn’t eaten in the previous 24 hours I had no doubt as to what had caused this, and the food prices were too steep for what they were serving. I was woken up by a faulty fire alarm at 6 am, then by 7.40 again by the Gardner or grounds person using a leaf blower in the car park - this is an unreasonable thing to use at a hotel before ten am!!!! You have no idea what your guests are using your hotel for, some of them may be really needing to just get some rest - something fire alarms and leaf blowers just won’t give you, it it was after ten am I could understand but 6 am and 7.40 am is just unacceptable really. I work in the hospitality industry myself so I know what should and should not be taking place. You guys have a lot to improve on. I cannot recommend this hotel and would strongly advise booking elsewhere I’d you want peace, quiet, and food that won’t give you the runs. Also there are no lifts, so you have a steep hike up four flights if you are on the top, they charge you £15 for parking if you book through anywhere online but it’s free I’d you book through the hotel, they advertise things falsely such as the bedrooms having baths when then some of them don’t, especially the single rooms, and they say there is a 24 hour reception when it’s just manned til midnight. Oh and a manageress that has absolutely no idea how to deal with guest complaints. A real winner.