After reading the website and seeing reviews and stars we figured we had booked a great hotel. On ar
After reading the website and seeing reviews and stars we figured we had booked a great hotel. On arrival it became evident that we were wrong and the website was somewhat misleading. (Boutique hotel, memorable experience and comfort from home.) The pool area was dirty and the odour from the toilet travelled to the pool. Says pool and spa……. Just a pool with a broken spa inside one end. Room was very sparse and very bright, not even a working lamp for some ambient light to make it feel warm and welcoming. Just lots of spotlights. I found it quite depressing in the room looking out the window to a carpark. Bed Linen was grubby.and I’ve never seen a plastic door to a bathroom before except in maybe a caravan. Room itself and hotel was very clean. Just no comfort and no soul felt like an office block. Staff at front desk were polite. They didn’t make you feel welcome they were just polite. Don’t make the mistake of thinking boutique and 4.5 star rating is a reason to book here. From my experience the website was a touch misleading and overpromised and the reality was it under delivered for me.