Nuffield Health City Fitness & Wellbeing Gym – westminster

Fabulous gym, endless quality equipment, plus the pool and the spa area is a real treat. The building is a converted station so all the brick arches make it a very cool setting, even if it is a bit of a maze! Lana was very friendly and great for showing me around on my first visit. Highly recommend.

Have been a member for over a year now have had only good times to date, very grateful that you made the effort to stay open as much as possible throughout pandemic. Friendly staff - everyone is well mannered,which is always a pleasure and for me part of my relaxing spa day. keep up the good work. (Don't neglect build either, renovations wise)

Mostly good but at reasonable capacity 4 squat/deadlift racks is no where near enough plus the leg extension machine is not fit for purpose

The best gym i have ever been to. The swimming and spa facilities are incredible. Also plenty of room for those who also enjoy to do weights and use a treadmill

Outstanding gym and spa, many different exercise areas, great riverside location, a sanctuary!

Joined in the summer with an annual commitment, for a price around 1/3 less than a comparable Virgin Active, and very pleased with it. As the other reviews identify the building and facilities are excellent - atmospheric huge brick arches, really airy. The cleanliness and uncrowded feel are perfect for me. It is kept very clean. Whether you are wanting to spend half an hour on the squat rack or you are doing some rehab/physio the equipment and space will be here. The classes (there are many Les Mills classes plus a range of classes in their superb spin studio) are varied and the instructors and staff are approachable and friendly. The only thing I can think of that could be better is the lacklustre café at the entrance which is often shut and could be doing a roaring trade in shakes and salads.

Amazing gym overall, great spa facilities, amazingly friendly staff. One potential improvement though, could definitely be regarding the swimming pool temperature. As a competitive swimmer that has swum in many pools throughout the years, I found it to be one of the coldest yet. I could still feel the cold in my bones, the next morning - definitely a first for me. In fairness, this can arguably be a personal preference, or it may also be that something was broken with the heating system that day (there was a bit of hot water starting to come in towards the end of my practice, so who knows). It’s just that given how great everything else was, this was so unexpected that it really felt like a bit of a shame. Not a deal breaker per say, but maybe something to keep in mind? 😊

Nuffield has only been associated with good things and quality services so when I was looking for a PCR test to travel I was confident when booking at Nuffield Health I was confident and at peace knowing I’d receive a quality service. Even better, the service was advertised as “government-approved Gold Standard PCR”. Although the confirmation email advised me to arrive 5mins early I arrived in the area 40minutes early and decided to walk by to see where I’d be taking my test. I had planned to pop back later but after seeing a queue building I stayed. Despite arriving 40mins early I was seen 20minutes after my appointment time. The testing centre was also understaffed. There was only one staff member registering patients details and taking swabs. By the time I was seen to the queue had built up to 20 people with a severe backlog. I only booked this service because Nuffield have a good reputation. Unfortunately the service I received was well below what I’d expect to receive anywhere.

Towels very rough, shower gel and conditioner really drying and smell odd. Toilets often get blocked with sewage. Air con could be higher, though a range of weight and cardio equipment (very heavy to very light). Don’t forget your belongings here - they donate it within 2 weeks without telling you.