The only issue is the booking system. This morning, I had to call at 8 to get appointment (as usual) and i had to call 136 times in a row, to manage to get through. Once I got through, I was caller "number 17". I have asked The receptionist on the phone , and 5 receptionists out of 7 are off. I do not know if this is because of the new "covid world", that means that as soon as someone is ill they dont come to work (we have the same at my work), but this CANNOT happen to the NHS. I managed to get a "phone call" appointment after having waited for 1 hour. This is only a phone call, although i actually already know i need to see a doctor and get anti-biotic. The main issue here, is that you have to keep calling and press option 1. This is horribly stressful when you have to do other things from 8 to 9 like driving, taking care of things, kids, work. You cannot ask this from patients who are poorly. PLEASE, CHANGE THE BOOKING SYSTEM! Thank you.