Edinburgh Orthodontics edinburgh

Very helpful service, went out of their way to do all they can to help. I rang up about a problem with my braces, and they gave me an appointment within the hour. The appointment was quick, it solved my problem, the staff were friendly and nice. After encountering such incompetent services by other NHS organisations recently, it's refreshing to have been offered the treatment I was given here. I'm very grateful

The service is so great！！

Janet has looked after my son's care with great professionalism, keeping us informed of our options all the way.

Called in today because I need a new powerchain on my braces. Surprisingly, they refused saying they will not do it, but instead tried to have me request a transfer from my current orthodontist to the clinic. I am pretty sure this is unethical. For a service that would take 10 minutes max, they try to poach you in their favor. Please do avoid them.

My son has been receiving excellent treatment by the lovely staff at Edinburgh Orthodontics, but this was severely let down by the lack of social distancing and high number of people in the waiting room. I was quite shocked to see the front door wide open to allow anybody to enter and no screening before we went in! Also cleanliness on the seats desperately needs some attention.

Thank you Robbie for making sure my 8 year old teeth were developing nicely. Shout out to Janet too for her amazing care also.

Inquired to have my bonded retainer fixed (I can’t go back to the orthodontist who first did it because I have moved countries in the meantime), and Edinburgh Orthodontics plainly refused to help me based on some vague “it is our policy not to replace bonded retainers on patients who have not had active treatment done here”. It’s not that they can’t; they just won’t. So, I guess this just shows that the field of dentistry hasn’t even remotely heard of the hippocratic oath, given they are actively neglecting to help people. Very disappointing. For the record: they offered to remove it and then charge me for a new, removable, retainer made by them. I guess that’s more money for them than fixing something that’s only a little bit wonky.

"We'll do it next time" was what I heard at every appointment. Had the exact same braces for sooooo long. Only needed slight correction of my teeth. Had to tell them to just stop the treatment and pull out the braces because they took too long I was going on my year abroad. Oh well, at least it was tax money!