Entwistle Green liverpool

I did not have a positive experience in trying to sell my property with Entwistle Green (Old Swan) They gave an impressive sales pitch but failed to deliver on all of their promises. The list could go on but here are just a few of the issues I experienced: 1. I had a number of potential buyers contact me directly as they were unable to get through to the agent. 2. The viewings that I was present for consisted of a gentleman letting the prospective buyers into the house and waiting around whilst they looked round. No attempt at providing any information about the house. 3. I was advised that all potential buyers would be financially checked before any viewings took place. I found this was not the case after an offer had been made. 4. I had to constantly chase to receive any kind of feedback from the viewings. 5. The scheduled viewings would often not take place as they failed to confirm the viewings on the day with the potential buyer. I ended up instructing another agent (Hunters) after 3 months. Hunters were absolutely amazing. They got my property sold, making sure I didn't miss out on my dream property. Hunters kept me fully informed and every viewing carried out by Leah Connor turned into offer.

If I could give a rating of -5 stars I would, had my property on the market with this company for 12 months, after having offers in excess of £15k below the asking price and being told they strongly recommended me to take the offer! After taking the house off the market for 2 months I put it for sale with another company who within 4 weeks got me THE FULL ASKING PRICE for the property, throughout my experience it felt like all they cared about was making a quick sale and meeting sale targets rather than looking after my interests

Great Staff in the Broad Green office very helpful. Thanks for your hard .

Had no problems with this company sold my house job done .

This is the worst company on Merseyside. Appalling service. Don't do any dealings with them what so ever

wouldn't return call and by the time they did, all of the viewing slots were taken on the day i would be viewing... also went with their mortgage broker who has failed to return multiple calls and emails for weeks now

Excellent service, prompt response at all times.

We bought our home through this branch and are very satisfied with the staff. Both Alex and Daniel helped a lot during the whole process and replied in a timely manner to our many questions, even during the pandemic period making the whole process go quite smoothly. I'd definitely recommend them!

The team at Old Swan branch have recently sold a property on behalf of my family. They were encouraging professional and worked so hard on our behalf. We were delighted with the outcome. Thank you all so very much. Linda and family

Alex was phenomenal. She went above and beyond for me, she represented the house I bought, and did so much more than my own agent or solicitor. I would of completed or seen it through without her help and support. Thank you Alex.