
georgia mclellanSIO
1 Google Rating
Went into the store on Monday looking for. Size in a particular pair of bottoms and they were out of
Went into the store on Monday looking for. Size in a particular pair of bottoms and they were out of stock so the lady at the till told me to phone every morning r go in every morning as they get new shipment everyday and the bottoms could be on the shipment (but they don’t know beforehand) so I called yesterday and the lady I spoke with (Tracy) was very short with me and then when I called today she told me the bottoms aren’t there and she was very rude and told me to basically not ring everyday because she won’t waste her time going through the boxes to see if the bottoms are there and that if I knew the product code it would be easier for her to check , 1. You just told me the bottoms aren’t in so you obviously won’t have to waste your time looking -if there is a shipment of bottoms that has come in then I’ll make my way to the store to see if they have the bottoms in the size I want yet 2.i was told by your member of staff on Monday that it was fine to ring everyday and check -I’m sorry I forgot the name of the specific bottoms but just finding out if a shipment of any bottoms has come in will motivate me to come into the store . The lady was rude and it was very poor customer service .I wouldn’t mind but they were going to be for my mums birthday ,I wanted to surprise her as she’d been wanting a pair for ages but because some lady thinks her time is too valuable to be spent helping a customer not too knowledgeable about Adidas my mother now won’t be receiving this present . .Wont be shopping there again.