Zara located at 1-17 Spurriergate, York YO1 9QR, UK Book an appointment or need answers to a question, please feel free to contact us by phone 01904 686600

Do you own this listing ? make sure you claim this business and free listing, once claimed you will be able to amend the description and contact information

Need to know more about this business, please call us during business hours or visit our website and can get more information – of Zara by http://www.zara.com/

Rate us and Write a Review

Your review is recommended to be at least 140 characters long


Note: Data fetched from Google is temporarily stored and can change on latest API request every month.

Google Images

Note: These Images are displaying via Google Maps Api, If you see any Copyright violation on our website please contact us ASAP. Attributions: Esam Abuhadi Tack lee Ben Green Akber Ali we. daaa Mandy Boylett Rose Rocha
Zara york
Zara york
Zara york
Zara york
Zara york
Zara york
Zara york
Zara york
Zara york
Zara york

Google Review

Note: these reviews will not count in overall rating.

amanda key

1 Google Rating

to the incredibly rude sales woman who took my returns at 16.25 on the 16/04/2019 - your attitude to

1/ 5

to the incredibly rude sales woman who took my returns at 16.25 on the 16/04/2019 - your attitude towards me was absolutely nothing short of appalling.. how on earth have you got a job dealing with the public? - massive queue as always in this store with only one till operator the norm... that is not our fault! ..no hello, please or thank you - just "take your items out of the box and give them to me!" what ? I will never ever enter this store again...

caroline kendrew

1 Google Rating

Visited this store yesterday. Both tills on the 1st and 2nd floors closed, only two staff manning th

1/ 5

Visited this store yesterday. Both tills on the 1st and 2nd floors closed, only two staff manning the tills down stairs, long ques and a long wait, quite a number of people putting items back and walking out., want to support high street shops but when they're being managed like this it makes it difficult, can understand why buying on line is more appealing, need to value your customers more.

Pete Quinn

2 Google Rating

Took my kids, indifference from staff on top floor, energised when I took clothes to pay but this wa

2/ 5

Took my kids, indifference from staff on top floor, energised when I took clothes to pay but this was to ensure I went to pay downstairs. No smiles, no help,no chance I'll shop there again. If my kids hearts weren't set on clothes would have gone before. Seems like a theme judging by other comments.

carol clarke

5 Google Rating

Love the clothes, love the helpful staff. A really excellent shopping experience.

5/ 5

Love the clothes, love the helpful staff. A really excellent shopping experience.

Paul

3 Google Rating

I've never come across a shop where you wait in the queue for so long just to pay for something, the

3/ 5

I've never come across a shop where you wait in the queue for so long just to pay for something, they never seem to have enough staff on the tills, even though there seems to be plenty walking about! Saying that the clothes are fairly good but value for money they are slightly expensive. All in all you spend more time waiting at the tills than you do browsing for clothes.

holly turner

1 Google Rating

Zara are lucky they do decent clothes because there customer service is SHOCKING! this is in every s

1/ 5

Zara are lucky they do decent clothes because there customer service is SHOCKING! this is in every single zara! in the york store today they refused to take a £50 note because it’s not plastic when they come out of circulation in September 2022? apparently this is a head office policy so not taking legal tender?, a shame because the lady that had served me before was lovely but after i don’t know why anyone shops there because they wouldn’t stay open on service! never had a good experience in store

Ryan Evans

1 Google Rating

Nice clothes but absolutely horrendous queues. Constantly. And only ever 2 staff members serving acr

1/ 5

Nice clothes but absolutely horrendous queues. Constantly. And only ever 2 staff members serving across the whole 3 story's. Resource your stores better &, adjust your policies or retrain your staff! Queues like that require floor staff to serve to deal with the queues. This just doesn't happen here.

Jenny Sherwood

1 Google Rating

Consistently the worst customer service I've ever experienced in any shop, ever. Most of the staff a

1/ 5

Consistently the worst customer service I've ever experienced in any shop, ever. Most of the staff are rude and dismissive, in particular the managers. The place is always a mess and the queues are obscenely long. Today my partner tried to return an item on my behalf because I have COVID. I gave him my bank card and a screen shot of my apple pay wallet but this was apparently not acceptable and we were forced to accept a voucher from an extremely rude, unsympathetic member of staff.

Richard Scott

4 Google Rating

Busy but staff were attentive. Nice place

4/ 5

Busy but staff were attentive. Nice place

May Carter

4 Google Rating

Staff were very helpful . Not much chose

4/ 5

Staff were very helpful . Not much chose

Show all timings
  • Sunday11:00 - 17:00
  • Monday09:00 - 18:00
  • Tuesday09:00 - 18:00
  • Wednesday09:00 - 18:00
  • Thursday09:00 - 18:00
  • Friday09:00 - 19:00
  • Saturday09:00 - 19:00

Your request has been submitted successfully.

Just Visits Top Stories
  • Things to do in Liverpool
  • Things to do in Manchester
  • Things to do in Glasgow
  • Glasgow is known for its cultural heritage and the friendliness of its people. A vibrant city boasting a long-standing reputation for its live music scene, Glasgow is a former winner of the prestigious title of European City of Culture.

  • Things to do in Newcastle
  • In Roman times, Newcastle – then called Pons Aelius – was a fort on Hadrian’s Wall, and during the Saxon period, it was known as Monk Chester on account of its many religious houses. The city owes its present name to William the Conqueror who, like Hadrian before him, recognized its strategic importance.

  • Things to do in Edinburgh
  • Edinburgh is Scotland’s compact, hilly capital. It has a medieval Old Town and elegant Georgian New Town with gardens and neoclassical buildings. Looming over the city is Edinburgh Castle, home to Scotland’s crown jewels and the Stone of Destiny, used in the coronation of Scottish rulers.

building Own or work here? Claim Now! Claim Now!