
Bekki Scrivener
2 Google Rating
If they ever answer the phone, and that's a big if, they can never seem to tell you the right inform
If they ever answer the phone, and that's a big if, they can never seem to tell you the right information! I was waiting on a phone appointment the receptionist asked me to take a sample in. My husband took it around for me, to be told they can't accept it unless a doctor asks. Rang back explained what the first receptionist had said and she even agreed it said on the notes to take a sample, so couldn't understand why they rejected it. Had to go back to take it. Not the only time I've been told one thing on the phone and told something different in person. Staff in the surgery can be very rude as well. Talk to you like you're thick and accuses you of lying if you try explain what people have said over the phone.