Yoker Medical Centre glasgow

Shocking, like everyone else, again, it’s the receptionist. Years of experience yet does not know how to do her job, not 1 item I’ve ordered has been done correctly, no call to say it will be delayed. Ordered Diazepam, given face cream. Told by GP, I made her upset yet she has no idea what I’m going through, and with all the years experience the receptionist is meant to have then she should know that you are not meant to take things personally as you have no idea what has happened to the person on the other end of the phone, perhaps she could do with some training. No office manager to deal with complaints. Then GP showed me computer screen with no regards to new GDPR regulations, I should not have been able to see patients names, I was shocked and told her I couldn’t look at that as not allowed with regulations. Place gone down hill from what I have heard.

Absolute joke of a place!!! Receptionists are the most cheeky arrigant woman i have ever met!!! Who are they to ask whats wrong with me i told them it was personal and they asked me to tell them or they couldnt help me but wernt slow in giving me an appointment when i shouted iv got pains in my balls!! Shouldnt have to explain urself to any receptionist!!!! The last straw was today i missed my appointment and phoned up at the time i was ment to be seen by the doctor snd asked to speak to him they told me no even though i have pains runnin up and down my left arm?! And would have to wait til monday ....i wont be back!! And i recemmoned everyone else to stay clear as the receptionists are ruining a gd doctors , VERY arrigant and cheeky have no time for patients!! Good riddance!!!!!

Absolutley shocking service, the receptionists are the worst receptionists in the world it’s like your begging them for an appointment and they still don’t want to help u I would advise people NOT to use this doctors surgery as the staff are unhelpful and rude, spoke to one person this morning and she was being very patronising to me which I didn’t like!!!! DONT GO HERE

Cannot rate this practice highly hours.All staff are friendly and polite. Dr. McCorkindale (my GP) is very professional and knowledgeable.Dr. McDermott is also excellent. I have only moved because I am living out with their area and I do so with a very heavy heart.

Such a great medical centre,just seems to improve more and more over time,staff are so helpful,and doctors and nurse always at hand for last minute consultations,the girls on the reception area always have a smile for you when you walk in the main doors,the new practice has a lovely calming feel to it,airy,bright,& relaxing!

Just moved to area. At moment only Spoken with Reception staff and Must say They Have been so helpful & Understanding as I Have Horrible periods due to mental health.. It nice to be Treated as Human "Not a number or Statistics

Been coming for 7 years and am so impressed by the two lead doctors. Friendly and knowlegeable .They will try their best for you. The receptionists are sometimes curt but, efficient. No complaints from me.

Excellent doctors always feel like I'm properly listened to as my previous doctors didn't pay attention.

Receptionists curt and impersonal to the point of rudeness; training in customer care a definite requirement.

This medical practice is great .The reception staff polite,courteous professional all Doctors are professional great listeners and competant.