Michelle Pelusey
1 Google Rating
Be very careful about recommending anyone to this place. I tried to cancel my daughter’s week-to-w
Be very careful about recommending anyone to this place. I tried to cancel my daughter’s week-to-week membership but could only put it on hold for 3 months. Now 3 months is up, and they immediately initiated debt collection for the next payment. This was paid but then they insisted that I had to attend in-person to cancel. When I did that, they then told me there will be a minimum 1-month notice charge to cancel my membership. This seems a bit rough seeming that I was not given a copy of the contract with those terms. Not sure what the cancellation fee is paying apart from a ‘fee-for-no-service’, when I’m paying a week-to-week plan. Also, why do I need to provide a reason to cancel? Really, I do not need permission! We have paid 5 weeks of unused membership fees before they will accept and process my cancellation. And we were told we could use the gym until the final day of membership but have already been blocked. We were about to sign up our son here but now having second thoughts.
Own or work here?
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