Disappointing, does not live up to the quote, "WHERE FLAME MEETS FLAVOUR". The person on the counter failed to acknowledge me, instead answering the phone to deal with a complaint. It would be nice if they said, "One moment". After asking if I needed a bag, they didn't say anything more, simple manners such as "enjoy!", "have a good day", would be nice...However, this review isn't just about service...
The food I just ordered literally had no flavour. I ordered Chicken with Indonesian Nasi sauce and Vermicelli noodles. I upgraded with a side of spring rolls and a drink. Sadly, there was no sauce on the noodles and certainly no spice. The Spring Rolls, which were a little tired looking and a bit oily, came with sauce. This was the most flavourful aspect of the meal.
As an aficionado of Asian food, I suggest you try one of the other establishments.
In short, it was that bad it caused a 40-something year old to write his first negative review about a takeaway.