Wincobank Medical Centre sheffield

Great surgery. Staff ways very helpful. Never had problem getting seen to when needed

always fit my little boy in when we ring first thing. Doctors are all great (after changing from another doctors near by let me tell you wincobank is far superior )often witness people moaning to reception staff if they're running behind but honestly be grateful they actually care to fit you in the same day...our last place was impossible to get in and always different doctors.

I've been with this practice all of my 67 years and have never had a problem with reception staff or getting to see a doctor. I've always been listened to and the doctors have always referred me to hospital whenever it's been necessary. The building is light and airy and pleasant to sit in when parents keep their children under control.

Got a Cold which messed with my ears, hearing muffled in both ears. I have a history with my ears so its a much bigger consern for me so went to reception, explaned the problem in the end she said I can have an appointment at The Flowers Health Centre on that day but I couldn't (work, plus why should i go there when thats not my doctors) so she says go to the walk in centre, and that it would take 4 weeks to get one here. Whats the point of having a doctor if you can't see them when you need them.

61 phone calls this morning and couldn't get an appointment can't book in advance told to call again tomorrow. Ridiculous system.

very rude reception staff. They were in the back chatting saw me and never acknowledged my presence. When a member of staff did approach the desk carried on chatting before eventually turning round. Still waiting for an apology which was never proffered at the time

This is by far the best GP I have ever been registered with and I was with them for a very long time. People who are registered here are very lucky to have such a great practice because there are other people that aren’t so fortunate with their GP. I am no longer able to be registered here due to change of area code and I am extremely guttered! If I ever have the chance to be registered with them again then I will in a heartbeat! I have registered with 2 different GPs since and none of them come close to the great standard that wincobank medical centre have. The receptionists are so polite, friendly and professional would try to get me in when I really needed to see my doctor, I never had to wait long for my call to be answered either. The nurses and doctors I’ve seen over the years are all so lovely. But Dr Brian McMillan I cannot thank enough for his professionalism, the continuous support, understanding and patience, the help and advice he gave me during such difficult and hard times, I will be forever great full. He is the most incredible Doctor, by far the best Doctor I have ever had. I will never have a doctor as good as him and no one will ever be able to fill his shoes! Could not recommend them enough! Thank you to all the staff especially Dr Brian

Crazy booking system phone on redial from 8am engadged, get through eventually sorry no appointments try tomorrow smae thing the day after. Go down to book via back door intercom die to covid, no sorry cant book this way you have to ring?!!!! Pre covid you could go down amd book so why not now?

I feel let down from this medical centre had to remind them to get me a midwife then when stating i was not happy with how am been treat receptionist slams phone down just rude , have not had a problem with GPs but wow the receptionist need more training. (SHIRLEY) especially!