WHSmith york

Wheelchair accessible entrance and aisles. Lift to gain access to upper floor. Helpful friendly staff. Wide range of fiction and non-fiction books, papers, and magazines to satisfy all subjects and hobbies. There is a large range of stationary section.

Great selection of magazines. I love American Football so it's the only place I can find magazines which relate to this.

Customer service was non existent from the member of staff I had to approach for help.

I use the post office counter and usually buy a magazine. Great choice

Tired shopping experience with SAD addition of a poky backroom postal service outsourced from Post Office. We lost our Lendal Post Office for THIS ? This ain't progress for sure. More like a slap in the face.

I cannot state how disgusted I am with this shop right now. As a disabled person, trying to buy granddaughter a knitting kit, I travelled from my village to York. When I arrived at the shop (4.45pm), no shop assistants around. After a long search, I found out be and asked for help. She pointed me upstairs, which I went to. The counter says someone is around, but after searching the entire top floor and calling out, no one was up there. I telephoned the shop 3 times, but no one answered the phone. So, I went back downstairs to find another person. No one could be found. Went to the tills, with My phone still ringing and asked for the manager. Couldn’t locate manager, but the full assistant did end my telephone call, without even answering it. The manager came, she said she’s not allowed to take calls, even if she isn’t busy and just standing around. The manager also said that she has no staff, because people no longer want jobs, that entail leaving the house. She said it wasn’t her fault that there is no staff to answer phones or facilitate customers. I love the fact that the manager holds NO responsibility for the running of her shop 😂 My email keeps coming back as failed. Please check your email address, as that one don’t work!

good shop with lots of items. the post office is really convenient as it has self service machines so you often don't have to wait in a long queue

A Fantastic Shop with everything you will need and helpful and friendly Staff.

This evening I have been there, and I had really bad customer service ever. They deserve 0 star not one...

Not perfect in comparison with other stores but certainly good enough. A fairly decent selection of items to but over 2 floors.