Waylands Volvo Oxford oxford

Changing cars isn't something we enjoy doing, but Dave Taylor's knowledge, ability to understand what we cared about, and good humour made this as smooth and as painless as it could be. His help with an orientation drive means we don't have to spend miserable hours trying to understand the book. Many thanks.

I had the pleasure of dealing with Adam Humphreys, and having had a previous car with Honda, I can say that both Adam, and Volvo Waylands are on a complete end of the spectrum to the likes of Honda and their competitors. It was also a very nice gesture of the Sales Manager coming over to introduce himself to me and thanking me for my purchase, again, a little token of thanks that goes a long way which makes them stand out from their competitors. Thanks Waylands Oxford - a very happy customer

Found, arranged and collected our brand new XC90 Momentum Pro 2019 B5 from Waylands Oxford today. An incredible service and a fantastic car. Thank you to the team there and specifically to Rob who took care of us and made the whole thing a great experience. If you're after a Volvo, head to Waylands On Oxford!

Excellent service, courtesy and endless patience from David Taylor with added Humour. Complete reassurance that waylands staff and after sales manager continue with the confidence I've had since my first Volvo in 1982. Highly recommended.

Normally buying a car is a traumatic experience for me, but things could not have been better for me this week. Dave Taylor went above and beyond to provide me with the car I wanted with the right spec for the right price. Excellent service and looking forward to a good relationship with the garage.

I'd recommend Waylands Oxford. All in all a good experience although there were a few teething problems regarding finance on handover, it was dealt with, as there had been a miscommunication regarding amounts being put on a card. Only thing on my arrival, was that lots of people were stood around talking. I was attended to after a couple of minutes and then offered a drink as I had driven 2 hours to collect our new car. The site was clean and tidy with great scandi seating areas. Our new car is fantastic and as described and we love it, the only downside is that it had no screen wash in the bottle which I thought was an MOT failure?, very little ad blue which I thought would have been topped up and the glove box hadn't been cleaned out of food crumbs but I hadn't noticed this until I got home. Rob Childs was good to deal with, knowledgeable and not pushy. He also offered us fuel to get us back home which was very generous. Rob dealt with the handover really well, explained clearly about the features of the new car so 10/10 for him. Hopefully the promise of a gift in the post arrives. Thank you to all involved in helping us to purchase a superb car.

Purchasing my new Vovlo S60 with Waylands Volvo Oxford was a fantastic experience. I live a distance from the garage so was really dependent on the sales rep Rob been honest and up front with me in regards to the vehicles condition, any marks etc... so i didn't waste my time travelling. I can honestly say, i would let Rob nip out and choose my next car for me. From start to finish Rob and Sam couldn't do enough for me, they both helped me in the process and made it a smooth transaction. I am sure our new born will appreciate the extra leg room!! :) THANK YOU to all the team at Waylands Volvo Oxford, see you again soon... not too soon. Sam.

Getting our Volvo serviced a few weeks ago and its MOT carried out recently, we were really impressed with the service we received from Gary and the team. In particular, Gary was very patient and definitely 'went the extra mile' to help us prepare for a trip to Europe. Thank you!

Waylands Volvo has been nothing but disappointment. With a general attitude of doing the bare minimum for customers after they have got the sale. Selling newly vehicles with torn tyres, short service and not even thoroughly cleaned are perfectly acceptable to Waylands Volvo. And they will wiggle out of what ever rectification they can. Do not look for customer service here. If your local and want a Volvo I recommend to look further afield.

Pretty rubbish customer service and not reflective of a high end brand. I booked and appointment in advance and was made to wait almost an hour before a sales person could see me. The receptionist kept coming over saying they would only be 5 minutes - eventually I just left. No effort made whatsoever to ask me to stay. This dealership is clearly not that interested in selling it’s vehicles.