Name: Waitrose Post Office, Churchill Way West, Salisbury salisbury
Address: 7TS, Churchill Way W, Salisbury SP2 7TS, UK, Salisbury, ON
Telephone: 0345 722 3344
Rating: 4

Welcome to Waitrose Post Office, your friendly neighborhood postal service conveniently located within the Waitrose store on Churchill Way West in Salisbury. Our dedicated team is committed to providing exceptional service, ensuring that every visit is a pleasant one. Beyond typical postal services like sending and receiving mail, we offer a range of essential services including parcel collection, banking, and travel money exchange, all designed to meet the diverse needs of our community.

At Waitrose Post Office, we pride ourselves on our customer-first approach, working diligently to make your experience as seamless as possible. Whether you’re dropping off a package or picking up important documents, our knowledgeable staff are always on hand to assist you with a smile. Our modern and inviting atmosphere allows you to comfortably handle your postal needs while enjoying the high-quality shopping experience that Waitrose is renowned for.

We understand the value of convenience in today’s fast-paced world, which is why we are committed to extended opening hours to fit your busy lifestyle. For any inquiries or to book an appointment, don’t hesitate to reach out to us at 0345 722 3344. Experience the difference at Waitrose Post Office, where quality service meets customer satisfaction in the heart of Salisbury.

1 Review for Waitrose Post Office, Churchill Way West, Salisbury salisbury

kblax59100

1 Reviews

Awful Staff

January 27, 2022 1:37 pm

1.0^{/ 5}

I am so fed up with the dreadful attitude of the post office staff, they have such a bad attitude, disrespectful, and seem to enjoy humiliating people ! This time after they kept me waiting , I was met with a sour faced middle aged woman, ( dont usually use them anymore but needed a couple of items in main shop ) I asked for a letter to be sent registered post and was told very strongly that it no longer existed and ended 10 years ago , she said I needed to be more specific , did I mean tracked or signed for …. because I have had other bad experiences of their rudeness and humiliating tones , I went to make a complaint , so sick of the attitude .. I was told managers were on hand over and could I wait ! I went to my local post office and sent letter by registered , will never use Waitrose Post Office again , in fact I hope they close, by the way I am still cross ! I work in an industry that has to give a high customer service where the attitude of these peoe would not be tolerated and they would lose their job

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Waitrose Post Office, Churchill Way West, Salisbury salisbury

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Convenient post office in the far corner of Waitrose. Full range of services. Helpful staff. Open mo

2 years ago

4^{/ 5}

Convenient post office in the far corner of Waitrose. Full range of services. Helpful staff. Open mostly the same hours as the supermarket.

Very handy Post Office within Waitrose. Open pretty much whenever the store is open with the full ra

a year ago

5^{/ 5}

Very handy Post Office within Waitrose. Open pretty much whenever the store is open with the full range of services.

Good and built into the store so convenient

a year ago

4^{/ 5}

Good and built into the store so convenient

Best opening hours 7 days a week

2 years ago

4^{/ 5}

Best opening hours 7 days a week

Met with a stroppy, rude member of staff who didn't seem to know anything about returning parcels on

a month ago

1^{/ 5}

Met with a stroppy, rude member of staff who didn't seem to know anything about returning parcels online and stated its my job to know what I'm doing. Repeatedly kept asking me the shipping address and country I was shipping to, even though all the infomation I had been given by amazon was printed on peice of paper, stuck to the package right infront of her. My package was labelled to say it contained a battery. I was then drilled about what specific batteries were inside. I kept trying to explain that it was an electronic vape which is plugged into a wall and charged like a phone...she continued to ask me if they were double A batteries. In the end my parcel was refused due to royal mail not shipping items with batteries. (fair enough) but then failed to give me any direction on how to post my item, Didnt seem to care about me as the customer or want to help in anyway when I asked.

Line up for longer then needed, then met with stroppy staff. I ask politely for an envelope to be to

3 months ago

1^{/ 5}

Line up for longer then needed, then met with stroppy staff. I ask politely for an envelope to be told the Post Office is not allowed to sell them as Waitrose store does !? Waitrose sell packs, (I only want one) A Post Office that does not sell envelopes im amazed

Cashier mis-typed the postcode on my parcel. (Stamps are scanned, and appears the post office don’

a year ago

2^{/ 5}

Cashier mis-typed the postcode on my parcel. (Stamps are scanned, and appears the post office don’t read the actual address!) Parcel undelivered to correct address. Check the Proof of Post correlates with the Address! Always a queue.

Counter staff so arrogant & rude. There's only one younger lady who's cheery and smiley and knows th

a year ago

1^{/ 5}

Counter staff so arrogant & rude. There's only one younger lady who's cheery and smiley and knows the value of great customer service. The older ladies need retraining in how to treat customers well so they make return visits & in turn make return purchases. Avoid unless you like being treated like dirt.

Helpful and polite staff

a year ago

5^{/ 5}

Helpful and polite staff