Village Gym Coventry – coventry

Lots of c.v equipment, well spaced out. Weight machines, free weights and weights room. I attend the classes, which are run from about 6am till 9pm. They offer a mixture from yoga to hiit. Pool is a nice size with sauna, steam room and jacuzzi. Chaining rooms are spotless. Staff are always around and offer advice when needed

Fantastic place. Fantastic staff. Fantastic food and fantastic prices. What more could be asked for.

Appalling customer service since the latest reopening. My household have 5 memberships in total for this leisure club. I’ve made around 30 calls across 5 days to try to resolve an issue with my app access, without success. I eventually get through to be advised that 1 of the memberships needs to be upgraded so the decision had been taken to block my app access. No answer until today. No phone call, email or letter. Apparently your bank details are the only useful contact details for this business. As a consequence I’ve been unable to access several classes/sessions during the time it’s taken to resolve this. Now I’m advised that a 16 year old in full time education must pay full membership despite having no income. Last, certainly not least - is that you can apparently get your repeated calls answered if you call the extension for membership enquiries/payments - but good luck getting an answer on the main leisure desk....numerous calls across 5 days so this is not an issue just at peak times. Woefully understaffed, poor communication and denying several people access to booking sessions because a child has turned 16 - and they require you to upgrade membership I.e more money - is shocking. Pick up the phone or email me - or why do you ask for these details in the first place?

Well equipped, good facilities. Always clean and staff very attentive.

Decent sized swimming pool, changing room modern and spacious