Verdi Home Improvements leicester

Professional job from start to finish . Non pushy and well mannered salesperson turned up to measure our windows , we felt under no pressure at all to purchase (unlike a well known competitor , who had to be threatened with the police to get him to leave) Two very well mannered fitters turned up on what was the second hottest day of the year , and did a great job under testing circumstances. Aftercare is good too , thank you card and chocolates were appreciated. Look forward to using Verdi again

They have just done our house! looks so modern and beautiful now...Thank You so much for your professional service. Great windows and doors.

Brilliant from quote to completion. No pressure quote. Polite tidy and thorough installation. Very happy.

Clearly they must have some good fitters but my experience has been appalling. Still not been fitted properly and I am sick to the death of them. In other words it's like Russian Roulette - pay your money take your chance -or not!

You cant believe the list of errors... thanks to this review you suddenly get a call... Even the guys that turned up were shocked! Be on guard

We had all our windows/doors replaced last November by Verdi and I am pleased to say the overall service we have received has been excellent. Their products are of high quality and the installation itself went smooth. Whilst there were a few minor issues to rectify after the installation this is to be expected given the size of the work, and everything was resolved satisfactorily in the end. We have asked Verdi to come back out again to install a Porch and hopefully further projects in the future.

Amazing service from start to finish. Had a veranda done in our garden. They came out did a quote and showed me samples of the quality of veranda they used. Order placed and came within time scale they had advised. Considering this was during covid they did well to get it so quick for me. Fitted promptly and quality checked by one of the directors himself. Great experience start to finish. Have also used them for a bay window at my business in Feb 2020. Again the team went above and beyond to make sure it was all done to a high standard. Even fixed some other minor issues I had at no extra cost. Would definitely use them again. Thanks for your amazing service and attention.

Extremely disappointed in Verdi. Always used a different company in the past for windows and doors but unfortunately they were too busy to be able to start the job soon enough so tried Verdi. Sales lady was great and really sold the idea of going with Verdi, however this is where the good service stopped. Firstly, Verdi turned up 24 hours late meaning I had to take off additional time from work. It was suppose to be the first job of the day to start at 08:30. Only when I called up did they say they would arrive late morning, then took 3 more calls before they said they can no longer do it that day. Secondly it took them 3 attempts to complete the job because they first ordered the wrong size glass, then had damaged glass. This should have been checked at their warehouse before starting to fit the doors. Finally, when the job was "complete" the plastering job was bad and the cavity was left open beneath the door. When I highlighted this I was told they don't have any sand to make the concrete, but they a small amount of cement to be able to sort it myself. I will not be getting Verdi back to do the rest of the house, and will go back to my usual supplier based in Swadlincote and accept they are busy for a good reason.

Just had my fascias and soffits replaced by Verdi. They were by far the best price out of the 4 firms I contacted. Really pleased with the work done and the two fitters, Rob and Ian, were fantastic: professional, courteous and friendly. Would highly recommend

We've recently had Verdi give us a quote for a conservatory. After reading the other poor reviews on here, we can mostly echo what others are saying. To clarify, we contacted them, and our appointment with them was solicited, but we also made it clear that we were only looking for a quote. We've opted for two stars as the saleswoman was initially polite, asked if we wanted her to remove her mask / shoes and was kind and good to our puppy. She gave us some helpful recommendations, considering this was our first quote, we're a young couple in a new-build house and before this we knew literally nothing about conservatory pricing. But then we got to the price, and things went downhill. For starters, the sales pitch suddenly became very pushy, and we weren't expecting such a hard sell on a quotation visit. We got the 'very expensive initial quote but we can give you this discount code which is only valid during this sales visit which makes it closer to a competitive price' technique (which sounds like an obligation that you WILL experience, based on the other reviews). When we stuck to the fact that we just wanted a quote, we were asked "What's stopping you from buying this right now?" As if the specifics of our financial situation are A) any of their business and B) relevant anyway. Just a reminder, we don't need a reason to say no. We're the customer. If we just plain don't feel like it, that's still a good enough reason. When we said we wanted to think about it (because, like most couples, we like to have a discussion together before we just say 'OK yeah sure' to spending ~£15k), we were made to feel like we were being unreasonable. We also didn't appreciate the salesperson calling their manager, which followed as a result. Being made to feel guilty that you don't want to shell out then and there and spoken about like you're not in the room, when you're of course actually sat a few feet away from them is a good way to lose your audience. After repeated, repeated declinations to their offers, the salesperson left with visible disappointment. They realised they weren't getting a sale, and left civilly enough, but we've never felt so uncomfortable in our own home. It was the closest we've ever come to asking someone to leave. Seems somewhat ironic to us that their tactic actually lost them their sale. We were actually looking to use them in the future (when we, not them, decided the time was right), but not after that visit. And looking at the other similar reviews, we're very happy feeling like we've dodged a bullet. I only hope the elderly or the too-polite aren't pressured into a sale by the pushy tactics. In our opinion, not the way we like to negotiate sales. At all.