Went to see ENT via A&E. Friday afternoon. Easy to park, reception ladies firm but polite. Saw a nur
Went to see ENT via A&E. Friday afternoon. Easy to park, reception ladies firm but polite. Saw a nurse within first hour who confirmed my illness. Went for a blood test then saw the first ENT doctor Chris, lovely polite and caring. Was honest it would hurt when he examined me as very swollen ear. He sorted me pain relief and the right medication. Staff changeover at 8pm meant I saw a second gentleman who was equally as nice, clear and polite. He advised me he was taking over looking after me and after 6 hours I was able to go home with an outpatient appointment for Monday morning. Very impressed; nurses and all other staff lovely and kind especially the two who helped me walk when I couldn’t stand up due to being dizzy. The place was immaculate and clean. Thank you to a wonderful hospital.