Uden Estate Agents brighton

Just moved into a flat with Udens, can’t believe how helpful and friendly they are! Best letting agent I’ve used so far :)

My partner and I had a tenancy with Uden for nearly 5 years. We could not have asked for nicer, more helpful people which is especially rare in the rental market and in Brighton! Paula and Abbie are excellent and so helpful. Despite a few issues with the property, they always responded quickly and professionally. The only thing I would improve on would be weekend telephone cover for emergency issues. Otherwise you're in safe hands!

Just moved into a new flat with Uden Lets and they have been fantastic. There were a couple of minor niggles with the flat which weren't on the inventory, but were small enough i wouldnt have expected to have been realised without actually living in the property. We advised Udens in order to update the inventory and Udens arranged for these niggles to be rectified ASAP. These guys clearly take pride in their business and I certainly recommend.

Nick and Abbie dealt with our tenancy process, they're very kind and helpful..

I have been renting with Uden for about 6 years and I would highly recommend them. Paula is very friendly and helpful, and deals with repairs etc. promptly. Excellent service.

Worst agency I’ve ever dealt with. Avoid at all costs!!!! Viewed a couple a flats during pandemic. No masks. Incorrect time given. We was left waiting outside a building twice. DO NOT WASTE YOU’RE TIME.!! Xxx

Had a viewing with them and they didn't seem interested in showing us around the property didn't wear a face mask seem to care we were there.

Our experience with Uden was a disaster from start to finish. The staff are friendly but the business is completely disorganised. They ‘forgot’ our viewing appointment and left us waiting outside. When we moved in to the flat they gave us the wrong keys so we couldn’t get into the property. The flat was let in a disgusting, run-down state, with old rubbish left in the flat, meaning our first weekend in our new home was spent having to scrub other people’s filth from the bathroom and kitchen. Kitchen cupboards were warped and chipped, tiles were loose and needed to be grouted, the washing machine wasn’t working properly, and a ground floor window frame was broken and stuffed with toilet paper to keep the draft out. The guy doing the inventory warned us before we went it that it was one of the worst states he’d seen a flat let in. The most serious issue was shorting electricity sockets in the bedroom, due to a significant damp problem that had been concealed by being painted over. Shortly after moving in the paint started bubbling and growing mould. A couple of weeks into the tenancy scaffolding appeared at the front of the house with no warning, with roofers leaving bags of rubble and and their KFC wrappers and bones all over the front garden. It remained there for months despite numerous calls and emails to Uden. With every problem it took multiple phone calls, emails, handyman visits and months before anything was fixed, including a seven month wait for a new toilet seat. It’s not the fault of the people that work there - it’s the Management not caring about tenants. They just want to make easy money off the landlords, doing zero work to maintain properties at minimal expense. Tenants beware; landlords, avoid.

I cannot express enough how fantastic this estate agents is! My partner and I have dealt with a few Estate Agents in our time and I have even worked for one and I have to say that Uden is the most down to earth, honest, respectful, acknowledgable and caring Estate Agent and it's great to have an Estate Agent that you can get along with! We recently moved house but we will be coming back as soon as we move again!! I wouldn't go anywhere else! Super pleased with their services! Thank you Uden! 5*****

A utterly unless letting agency, staff are rude and condescending if i could give zero stars I would. Definitely avoid