Twyford Windows reading

A great service from start to finish. The work was done to a very high standard. Kevin is a pleasure to deal with and I can't recommend Twyford Windows highly enough

I replaced all my windows and the front door with them back in 2012 and the initial experience was excellent. Unfortunately, back in November 2018 I noticed condensation inside one of the Frech doors and contacted them to get the glass replaced under the 10 year guarantee cover. After insisting on the phone and sending repeatedly photos of the glass over email, one of their staff members came along in March 2019 to see the damaged glass. By then there was also another window with condensation, so after looking at all of them they concluded that it was a manufacturing defect from their supplier and told me they will contact the supplier for the replacement of all damaged and "soon-to-be-damaged" glasses. That is the last I have heard from them as they no longer pick up the phone when I call for updates. It is now June 2019 and I am stuck with a set of "presumably defective" windows. I may need to fund the replacement myself and take them to court to get my money back.

Brilliant show.

I recently purchased a new front door from Twyford Windows. Everything about dealing with these guys is great, the price is very competitive and the quality of the door and installation is excellent. Six weeks after fitting when I had a question about the lock, they came round and had it sorted within 2 hours of me calling. Amazing aftercare that you rarely see these days!

Great work took out a wall and fitted French doors. Over the moon look stunning but also worked as clean as possible when taking out a very old wall. But also fab time keeping. Couldn't be happier

Using their website I asked them to contact me to discuss a job I wanted done. They did not even acknowledge my message let alone do anything else.

Excellent, friendly service. I purchased a new front door from them a few years ago, which I’m still very happy with. Today I urgently needed the door to be removed to take delivery of a new sofa! Kevin was extremely helpful and arranged for one of his team to come round on his day off to remove and re-hang the door. Nothing was too much trouble for them and I’m extremely grateful for their help!

Excellent service. Arrived at my home within 2 hours of my initial enquires. Gave a very fair and reasonable quote and promised delivery within 3 days. I ordered the new glazing for my door and it was delivered on time and looks beautiful. Well done Twyford Windows we will definitely use you again.

We used Twyford windows to install leaded windows and doors we found them to be very professional, friendly and very helpful right through from ordering to completed job. Fitters were very careful not to damage carpets and floors and cleared up all rubbish at the end of each day. I would not hesitate to use their services again.