Will never go back. I had a similar experience to another reviewer here. I booked via a gift voucher
Will never go back. I had a similar experience to another reviewer here. I booked via a gift voucher and when booking asked to switch one of the services. All seemed fine on the phone but when I got there they had cut my session from 3 hours down to 2hours + 20 mins. When I said that wasn’t what was agreed I was very aggressively spoken to. I could also hear the woman behind the counter talking loudly about me and accusing me of lying. This resulted in me crying before my treatment even began. Not a very good start. Treatment was ok but definitely not a 5 star experience. I was offered no tea or water. No robes. The room is in a noisy salon so you can hear hairdryers and loud discussion, and the massage was just ok. It says on the website that there is also access to pool and steam room etc but that was never offered to me. I won’t go back. Save your money for a professional salon who don’t treat their customers like thieves. Shame on you.