Travelconsol.com london

I have an ongoing dispute with them. They so far have not honoured the ATOL protection and they have taken a very long time to reply to emails. I do not recommend these guys at all. As the result of their mistake, I have had to fork out another £600 for my trip. 3 chase emails and 2 months later and still no reply. these people will take your money and refuse to talk to you. Appalling customer service (or the lack of)

Awful! Do not book here! When they make an error, in my case costing over £1,000 they avoid answering emails and calls and refused to make the payment they owed me! This is now being dealt with by credit card company. Do not book here, not worth the stress!

ABSOLUTELY HORRIBLE! PLEASE BE AWARE OF THIS TRAVEL AGENT. I am deeply regretful that i chose to by tickets from this place, all they told were LIES. Once again please be aware.

Just went in there with my pushchair as was interested in their all-inclusive family holidays. The two women at the desk watched as I struggled with the door and steps. Both unhelpful I had to ask to be given any information. Very unwilling to help

I have booked several flights and trips. excellent service and price. well recommended.

Worst agent for ticketing.

Wonderful service and excellent response.

Very helpful services

Booked ticket with return ticket and they said for 1 time changing the date of ticket is free while returning if there is confusion on date but they charged me . So why did they said to me if U have to charge for it , if u can’t do it then please don’t make people stupid , not gonna book any more from this agency

I have an ongoing dispute with them. They so far have not honoured the ATOL protection and they have taken a very long time to reply to emails. I do not recommend these guys at all. As the result of their mistake, I have had to fork out another £600 for my trip. 3 chase emails and 2 months later and still no reply. these people will take your money and refuse to talk to you. Appalling customer service (or the lack of) UPDATE - It has been a year since my dispute. They have stopped replying to my emails even though the last email they sent confirmed that I was owed money. so basically now they have kept my refund for themselves. What a bunch of jokers.