I have gone here a couple of times but continued to have some bad experiences. Most common is my 30 minute massages are actually only 25 minutes, this has happened 3 times and I have brought it to their attention, but I am not sure they understand why I was getting annoyed. I have also had to be careful around what they charge. During my last experience there, we had 2 remedial massages with a $17 gap each which was charged at $66 instead of $34. I had to argue with 3 different staff members that they calculated it incorrectly before the agreed to charge only $34.
Other examples include having staff walk in on me half way through getting changed and refusing to leave when I ask for privacy, even offering to ‘help me’ and having my bottom gabbed (during a back massages) and told that it was ‘nice’.
I get that there is a language difference but each time I go there is something new to deal with. So I will be finding a new place for a massage place now.