Awful experience with llantrisant branch, purchased the settee an confirmed a delivery date with was black friday jus before christmas as we was just about to move into our new home.
Black friday waited patiently in all day, phoned 1pm an the guy on phone said if we said we gonna deliver it today we will.
Phoned again 5pm an had same response
Phoned then 7pm an got told by the lady sorry there must of been a mistake if u wait in we will get it to you by tonight just wait in for us.
Nothin turned up,
Phoned back the next day an asked what happend an had a response sayin sorry i dont know anything about what happend an we havent got no deliveries now till after xmas
So i managed to find a van to pick it up, got informed it was stored up the barn
Got to the barn an found animal feaces all over the sofa aswell as a rip in the side.
So left it there an went to llantrisant for a refund an had rubbish service off the owner down there, she said if i need a sofa she can give me 1 she had on display which she was gonna sell for 1500, the sofa didn have no pillows or stitchin it was jus bare so i asked could i have a different sofa which was 900 quid, she said no we sell them all the time
So after arguein for 20 mins she finally decided to give me a refund.
Refund bounced 3 times in 2 months had to keep phonin for it, eventually they give me a cheque
The woman in llantrisant is horrible, jus after your money rather than givin you a good service.
Defo would not recommend.
If its stored in the barn just be prepared to have animals feaces on your sofa x