Topps Tiles Wembley london

I had the misfortune of bringing a customer to this branch last year for a bathroom and again recently. Both times I dealt with a guy called Nasir. Last year he was the manager this year I’m not sure. He is an appalling person. He was up selling a tile sealer again for tiles that come sealed, he did the same last year. This time I left and went to another branch ( Willsden) where the staff are far more professional as I knew what was to follow after I pulled him on his lying. Last year Nasir has the nerve to call my customer after we left and advise them to change their builder as I clearly didn’t know what I was talking about because I pulled him on his upselling being untrue. This person should not be in sales as he is the sneakiest person I have ever met. As a general builder in the area for over 20 years and having done hundreds of bathrooms I would think my custom should be important to Topps tiles. My advise to anyone wanting a professional experience is AVOID North Wembley branch until that guy is gone

These guys are great at Topps Tiles east lane - nasir and erandika, they were extremely helpful, amazing customer service and accommodating, we will be getting all our tiles and finishings here

Very knowledgeable and helpful staff

Absolutely delighted with sterling customer service here! The store managed to get my Tiles promptly though they had to arrange this item low on quantity from another store/location. Surprised me when repeat order was available for collection around 10AM though it was ordered just before midnight!! Clear communication, quick & easy collection.

We bought some bathroom tiles and underfloor heating from the North Wembley branch a few weeks back and Kevin who served us was brilliant and knowledgable about the products we bought and gave us many tips. We went to many tiles shops including other top Tiles stores and only bought from the North Wembley one because Kevin was so helpful and honest. Even when Kevin was servicng us, there was another customer which was waiting and Kevin was polite to her and said he will serve her as soon as he had finishing helping us. We will certainly be buying from Kevin at the North Wmebley branch again

Amazing customer service for my bathroom tiles. Nasa was patient and really helpful. Gave us a great deal and will not go anywhere else for tiles! Highly recommend this branch in particular. Been to several other stores which are much nearer but def recommend this place .

You better deals at this branch because its a clearance center.