Thomas H Wood Estate Agents Limited cardiff

Well pleased that they are my agents for renting out my property

I recently purchased a property through the Whitchurch branch of Thomas H Wood. I was really impressed with the service I received. All of the staff were pleasant to deal with, easy to contact, and not at all pushy like many other estate agents I've dealt with. Special mention goes to Simon Dews who was extremely helpful throughout the entire process. He had no problem answering my many questions and requests for additional viewings, surveys, etc. He quite literally went the extra mile for me, personally driving across Cardiff to collect and deliver a spare set of keys when I managed to lock myself out of the house within 10 minutes of arriving... You definitely won't get that service from your average estate agent! I'd like to say a big thank you to Simon and all the team.

Great Company to deal with. They are the best estate agents we have dealt with in Cardiff. Professional and reliable

Absolutely awful estate agents to deal with. I rented from them and nothing was ever done when stuff went wrong it took forever and on some occasions work never completed. I would never ever use them again. You pay a lot of money for rent to live in a nice area but the up keep and maintenance is never completed but they still want there money each month.

The best estate agents I have used by far. I have been buying and selling houses for most of my adult life, and Thomas H Wood are miles ahead of most Cardiff agents. As they are a small unit they really do care. The service, the photos, the feedback straight after viewings and the whole process was absolutely pain free. Highly Recommended.

A massive thank you for the amazing, friendly and ultra professional service. This is the second time I have worked with the team here and unquestionably the best agent I have ever worked with. So patient and professional, and so much advice given with my ongoing sale, much appreciated as I learned things which were exceptionally helpful. Can't recommend this agent enough, you definitely would not be disappointed to instruct them for your sale, or onward buying experience Huge thank you from me to the whole team. Fantastic, yet again! Claire

From start to completion Thomas H Wood were extremely helpful, from the viewing agent ( Simon) to the staff in the office. Big thank you Anna Marie for helping us along the purchase.

To leave the tenancy early, they made us pay the "marketing" costs of the property which were over £500. Then, when there was an issue with the energy provider miscalculating the end of contract energy bill, they told me they can't do anything and to speak to the landlord. Overall, they're really nice... until you have any issues. I feel very taken advantage of all things considered.

Sadly, we had to sell our mother's home following her death and, after considering a few estate agents, we opted for Thomas H Wood to market the property because they gave a realistic valuation that was what we predicted after checking what other properties in the area had sold for. Within a few days there were a number of enquiries and eventually, within a week, we were pleased to accept a good offer. Once this was done the staff were brilliant, particularly Annemarie and Karen (along with Simon and Paul) in ensuring the sale progressed smoothly. In the end, it was a trouble free process - because of the staff - and it made a difficult process more bearable for us. Well done!

The best estate agents I have every dealt with. Very professional, experienced and helpful. Ana-Maria was always ready to answer any queries my wife and I had. Thank you to all the team at the Whitchurch branch. Highly recommend!