The Refinery Spinningfields – manchester

Booked a table at 4:45 took 15 minutes to get a drink and 35minutes to get our food. It took a while to get a second drink as only one waiter serving and when it finally arrived we was asked by the seating lady not to order another drink as our time was up. You can’t put a time on a table and the service to be so slow and to rudely say don’t order another drink..need to employ more staff and give a better service.

Good service, decent food. Barely waited and staff were nice!

If I could put 1 star I would, this establishment is embarrassing. The manager Jo (at least that’s what she said her name was) is EXTREMELY rude and nasty. Worst customer service I have ever had anywhere in Manchester

Ambience was great! Chef Louie came out as we asked for the chef as our food was splendid and wanted to thank the chef, so thank you!! And thank you to Emma our host for making our experience unreal! I would recommend every time!!! My favourite restaurant in Spinningfields! We did have to wait a while for our table though, but it was well worth it as we sat outside and had a drink using the warmth of the blankets provided.

Really not too fussed about it here.... The staff are great but nothing else is to be honest, just a typical city centre place.... Expensive and to be honest a little bit dull. No better or worse or, honestly, different from the next place. Of course it is clean, comfortable, great choice of alcohol.... Bit I could be describing 99% of the places within half a mile, so hard to find some that stands out. Went for works Christmas party, it's always fun but again nothing stands out, food is definitely average, third year we've been and you definitely feel rushed when you are eating, eager to free up tables and get you to the bar (I've worked in the restaurant industry, I know that's how it works! Just try to make us not notice, eh?) Altogether an ok place, but I'd be disappointed if it was the main focus of a night in town