The Mount Surgery belfast

Absolutely the best doctor. Would recommend to anyone. Open surgery every morning which is quite rare these days. Staff are more than friendly as is Jennifer the nurse and andrea the health care professional.

Been with this practice for nearly 3 years and haven't let us down once.

Fantastic surgury. Open surgery and never wait too long to be seen. Have travelled to it for 45 years and never would change even though there are doctors in my area.

Best practice in Belfast

I have been with this practice for over 35 years, reception staff have always been polite, helpful and responsive to any request I have asked the nurses, always go the extra mile to accommodate and are so responsive to your needs finally I have Always been treated with the upmost respect by any doctor I have seen and I am grateful for their professionalism over the years currently Dr. Chowdbury is my nominated Doctor am I am delighted with my treatment. David Mulholland

Worst surgery ever avoid, receptionists really have no manners are short and rude, doctors don't care about patients when you explain your symptoms you are ignored completely they make you feel like your wasting their time, they have terrible bed side manner, I would give zero stars if I could.

Due to the issues with GPS not taking the time to speak with their patients or issuing sicklines in time (I called every day this week) I lost my job today. I requested many times to not deal with Dr. Chowdbury as I never felt listened to, rather pandered to. I have also had my medication changed without being told, I have had many issues collecting this medication which has resulted in a small fortune in travel costs to run around and try to find out where my meds are, getting a sickline is a nightmare and the receptionists could not be shorter or more condescending over the phone if they tried. Alongside this I am now going into my third period without the correct medication as the gp has no idea where prescriptions are meant to go. And reception even denied me being in the office when they spoke to the pharmacist no later than 3 minutes after.

Worst GP imaginable, doctors won't listen, don't seem to care one bit about their job or their patients, and have changed prescriptions and medication doses without just cause or informing patient. Say they have prescriptions and sicklines completed but never do. Has cost a fortune in travel costs to go collect prescriptions that then turn out not to be done when we get there. Even went to gp to ask for prescription, was told pharmacy across street should have received already, pharmacy had nothing, pharmacist called gp and gp claimed we had had never been in the doctors or asked about prescription!! Absolute joke, and seriously dangerous to people with serious health problems

Every time I go into this practice I feel like I am just a burden to the front desk staff. They are truly the rudest people I’ve ever met at a doctor surgery. Every single time I have to speak to them they are very rude to me dismissive and have caused me many issues over the last year and a half. The most recent and most annoying issue was regarding a sample I left. I notified the lazy receptionist I was leaving a sample and because she’s so lazy never got around to actually notifying the nurse that sample was left I got a call Monday morning telling me they just found my sample and now my sample is ruined so I now need to go back and make another one. I attempted to explain the situation so that I wouldn’t have the same situation happen again the front desk receptionist made every excuse under the sun including that she was probably on the phone or busy. She was not busy she was having a personal conversation with the other receptionist because I could hear it and she was not on the phone. Talking about your diet is not a conversation to be having in front of patients. The last time I had an appointment at the practice I waited at the front door for about 15 minutes because nobody stopped having a personal conversation long enough to realize that people were waiting for them and once they realized they then told me you’re late and I said no I’m not late you just need to pay attention to the front door. They are very icy and rude to my husband and I every time we come in.